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~isPartOf:"Human resource management"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Firm performance"
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Firm performance
Dienstleistungssektor
34
Service industry
34
Dienstleistungsqualität
17
Service quality
17
Quality management
16
Qualitätsmanagement
16
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8
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Human resource management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
The service industries journal
12
Journal of business research : JBR
10
Service business
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
7
International journal of production economics
7
Industrial marketing management : the international journal for industrial and high-tech firms
5
International business review : the official journal of the European International Business Academy
4
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
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International journal of quality & reliability management
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Journal of management & organization : JMO
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Journal of service research : JSR
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Journal of service theory and practice : JSTP
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NBER working paper series
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The international journal of human resource management
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The journal of business & industrial marketing
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IEEE transactions on engineering management : EM
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Industrial and corporate change
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International journal of business innovation and research
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International journal of emerging markets
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Management decision : MD
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ECONIS (ZBW)
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1
High-performance work systems in professional service firms : examining the practices-resources-uses-performance linkage
Fu, Na
;
Flood, Patrick C.
;
Bosak, Janine
;
Rousseau, …
- In:
Human resource management
56
(
2017
)
2
,
pp. 329-352
Persistent link: https://www.econbiz.de/10011749404
Saved in:
2
Does intensive social network management lead to positive effects in quality practices?
Bagur-Femenías, Llorenç
;
Perramon, Jordi
;
Barquero …
- In:
Total quality management & business excellence : an …
27
(
2016
)
11/12
,
pp. 1246-1260
Persistent link: https://www.econbiz.de/10011648376
Saved in:
3
Total quality management practices and performance outcomes in Spanish service companies
Jaca, Carmen
;
Psomas, Evangelos
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 958-970
Persistent link: https://www.econbiz.de/10011440752
Saved in:
4
A comparative analysis of Lean practices and performance in the UK manufacturing and service sector firms
Alsmadi, Majed
;
Almani, Ahmad
;
Jerisat, Rula
- In:
Total quality management & business excellence : an …
23
(
2012
)
4
,
pp. 381-396
Persistent link: https://www.econbiz.de/10009553686
Saved in:
5
High-commitment HR practices, employee effort, and firm performance : investigating the effects of HR practices across employee groups within professional services firms
McClean, Elizabeth J.
;
Collins, Christopher J.
- In:
Human resource management
50
(
2011
)
3
,
pp. 341-363
Persistent link: https://www.econbiz.de/10009160970
Saved in:
6
The relationship between TQM, learning orientation and market performance in service organisations : an empirical analysis
Lam, Siew-yong
;
Lee, Voon-Hsien
;
Ooi, Keng-boon
;
Lin, …
- In:
Total quality management & business excellence : an …
22
(
2011
)
12
,
pp. 1277-1297
Persistent link: https://www.econbiz.de/10009411436
Saved in:
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