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~isPartOf:"Human systems management : HSM"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Firm performance"
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Firm performance
Dienstleistungssektor
36
Service industry
36
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18
Service quality
18
Quality management
17
Qualitätsmanagement
17
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9
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service quality
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Human systems management : HSM
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
The service industries journal
12
Journal of business research : JBR
10
Service business
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
7
International journal of production economics
7
Industrial marketing management : the international journal for industrial and high-tech firms
5
International business review : the official journal of the European International Business Academy
4
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
4
International journal of quality & reliability management
4
Journal of management & organization : JMO
4
Journal of service research : JSR
4
Journal of service theory and practice : JSTP
4
NBER working paper series
4
The international journal of human resource management
4
The journal of business & industrial marketing
4
IEEE transactions on engineering management : EM
3
Industrial and corporate change
3
International journal of business innovation and research
3
International journal of emerging markets
3
Management decision : MD
3
Strategic management journal
3
The journal of applied business research
3
University of Lüneburg Working paper series in economics
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Asian journal of business and accounting : AJBA
2
CESifo Working Paper
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European journal of marketing
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International journal of business excellence
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International journal of electronic customer relationship management : IJECRM
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International journal of innovation management
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International journal of innovation science
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ECONIS (ZBW)
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1
High-performance work practices versus work-role ambiguity
Naeem, Kamran
;
Liang, Dapeng
;
Durrani, Dilawar Khan
; …
- In:
Human systems management : HSM
38
(
2019
)
2
,
pp. 141-148
Persistent link: https://www.econbiz.de/10012035549
Saved in:
2
Servitization : its preferred organization and impact on firm performance
Li, Huashan
;
Tian, Guyang
;
Tian, Yezhuang
- In:
Human systems management : HSM
37
(
2018
)
2
,
pp. 181-193
Persistent link: https://www.econbiz.de/10011873144
Saved in:
3
Does intensive social network management lead to positive effects in quality practices?
Bagur-Femenías, Llorenç
;
Perramon, Jordi
;
Barquero …
- In:
Total quality management & business excellence : an …
27
(
2016
)
11/12
,
pp. 1246-1260
Persistent link: https://www.econbiz.de/10011648376
Saved in:
4
Total quality management practices and performance outcomes in Spanish service companies
Jaca, Carmen
;
Psomas, Evangelos
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 958-970
Persistent link: https://www.econbiz.de/10011440752
Saved in:
5
A comparative analysis of Lean practices and performance in the UK manufacturing and service sector firms
Alsmadi, Majed
;
Almani, Ahmad
;
Jerisat, Rula
- In:
Total quality management & business excellence : an …
23
(
2012
)
4
,
pp. 381-396
Persistent link: https://www.econbiz.de/10009553686
Saved in:
6
The relationship between TQM, learning orientation and market performance in service organisations : an empirical analysis
Lam, Siew-yong
;
Lee, Voon-Hsien
;
Ooi, Keng-boon
;
Lin, …
- In:
Total quality management & business excellence : an …
22
(
2011
)
12
,
pp. 1277-1297
Persistent link: https://www.econbiz.de/10009411436
Saved in:
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