//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"IMF country report"
~isPartOf:"International journal of hospitality management"
~person:"Fan, Alei"
~person:"Kim, Seongseop"
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Management"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Consumer behaviour
5
Konsumentenverhalten
5
Service quality
4
Customer satisfaction
3
Hotel industry
3
Hotellerie
3
Kundenzufriedenheit
3
Arbeitskräfte
2
Beziehungsmarketing
2
Customer service
2
Kundenservice
2
Relationship marketing
2
Tourism employees
2
Tourismusberufe
2
Workforce
2
AI-powered voice assistant
1
Arbeitsverhalten
1
Arbeitszufriedenheit
1
Beschwerdemanagement
1
Bibliometric analysis
1
Bibliometrics
1
Bibliometrie
1
Brand attachment
1
Brand authenticity (BA)
1
Brand management
1
Brand-value fit (BVF)
1
COVID-19
1
Childhood socioeconomic status (SES)
1
Children
1
Citation
1
Co-citation analysis
1
Complaint management
1
Concern for face
1
Consumer complaint behavior
1
Consumption value
1
Coronavirus
1
Corporate Social Responsibility
1
Corporate social responsibility
1
Crisis management
1
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Fan, Alei
Kim, Seongseop
Jang, Soocheong
8
Guchait, Priyanko
7
Mattila, Anna S.
7
Han, Heesup
6
Wong, IpKin Anthony
6
Prentice, Catherine
5
Madera, Juan M.
4
Qu, Hailin
4
So, Kevin Kam Fung
4
Torres, Edwin N.
4
Bai, Billy
3
DiPietro, Robin B.
3
Gursoy, Dogan
3
Karatepe, Osman M.
3
King, Ceridwyn
3
Lee, Lindsey
3
Line, Nathaniel D.
3
Lu, Lu
3
Miao, Li
3
Sparks, Beverley
3
Wang, Xingyu
3
Ali, Faizan
2
Bulchand-Gidumal, Jacques
2
Busser, James A.
2
Butcher, Ken
2
Cheng, Bao
2
Cheng, Ching-Chan
2
Dawson, Mary
2
Ha, Jooyeon
2
Hanks, Lydia
2
He, Zeya
2
Huey Chern Boo
2
Kim, Eojina
2
Kim, Haemi
2
Kim, Hyun Jeong
2
Kim, Hyunsu
2
Kim, Jong-hyeong
2
Kim, Peter Beomcheol
2
more ...
less ...
Published in...
All
IMF country report
International journal of hospitality management
Journal of hospitality marketing & management
2
The Cornell hospitality quarterly
1
The journal of services marketing
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
To talk or to touch : unraveling consumer responses to two types of hotel in-room technology
Fan, Alei
;
Lu, Zhi
;
Mao, Zhenxing
- In:
International journal of hospitality management
101
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013271302
Saved in:
2
A multilevel synthesis of subjective and objective measures of foodservices in the experience process
Wen, Huijun
;
Wong, IpKin Anthony
;
Kim, Seongseop
; …
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013328008
Saved in:
3
Tech-touch balance in the service encounter : the impact of supplementary human service on consumer responses
Wu, Luorong
;
Fan, Alei
;
Yang, Yang
;
He, Zeya
- In:
International journal of hospitality management
101
(
2022
),
pp. 110
Persistent link: https://www.econbiz.de/10013271321
Saved in:
4
An examination of the progressive effects of hotel frontline employees' brand perceptions on desirable service outcomes
Kim, Seongseop
;
Kim, Peter Beomcheol
;
Kim, Seontaik
; …
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012146201
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->