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~isPartOf:"IVW-HSG-Schriftenreihe"
~isPartOf:"The Geneva papers on risk and insurance - issues and practice"
~subject:"Net promoter score"
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The Geneva papers on risk and insurance - issues and practice
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The relationship between net promoter score and insurers' profitability : an empirical analysis at the customer level
Jahnert, Jonas R.
;
Schmeiser, Hato
- In:
The Geneva papers on risk and insurance - issues and …
47
(
2022
)
4
,
pp. 944-972
Persistent link: https://www.econbiz.de/10013387384
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