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~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~isPartOf:"Journal of service management"
~person:"Ritter, Thomas"
~subject:"Beziehungsmarketing"
~subject:"E-commerce"
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Beziehungsmarketing
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Ritter, Thomas
Jaakkola, Elina
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Nyadzayo, Munyaradzi W.
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4
Ruyter, Ko de
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Sharma, Arun
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Wang, Danny T.
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Industrial marketing management : the international journal for industrial and high-tech firms
Journal of service management
International journal of technology management : IJTM
1
Journal of service research
1
Rethinking marketing : developing a new understanding of markets
1
The journal of business & industrial marketing
1
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ECONIS (ZBW)
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1
Multidexterity in
customer
relationship
management
: managerial implications and a research agenda
Ritter, Thomas
;
Geersbro, Jens
- In:
Industrial marketing management : the international …
69
(
2018
),
pp. 74-79
Persistent link: https://www.econbiz.de/10011822300
Saved in:
2
A relationship strategy perspective on relationship portfolios : linking customer profitability, commitment, and growth potential to relationship strategy
Ritter, Thomas
;
Andersen, Henrik
- In:
Industrial marketing management : the international …
43
(
2014
)
6
,
pp. 1005-1011
Persistent link: https://www.econbiz.de/10010410606
Saved in:
3
Organizational relationship termination competence : a conceptualization and an empirical test
Ritter, Thomas
;
Geersbro, Jens
- In:
Industrial marketing management : the international …
40
(
2011
)
6
,
pp. 988-993
Persistent link: https://www.econbiz.de/10009354615
Saved in:
4
More is not always better : the impact of relationship functions on customer-perceived relationship value
Ritter, Thomas
;
Walter, Achim
- In:
Industrial marketing management : the international …
41
(
2012
)
1
,
pp. 136-144
Persistent link: https://www.econbiz.de/10009513205
Saved in:
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