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~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~subject:"Beziehungsmarketing"
~subject:"Consumer behaviour"
~subject:"Customer satisfaction"
~subject:"Dienstleistungsqualität"
~subject:"Services marketing"
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Beziehungsmarketing
Consumer behaviour
Customer satisfaction
Dienstleistungsqualität
Services marketing
Dienstleistung
20
Services
20
Dienstleistungssektor
9
Service industry
9
Business services
7
Innovation
7
Unternehmensdienstleistung
7
Relationship marketing
6
Betriebliche Wertschöpfung
5
Bundling strategy
5
Business network
5
Innovation management
5
Innovationsmanagement
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Leistungsbündel
5
Unternehmensnetzwerk
5
Value creation
5
Business model
4
Dienstleistungsinnovation
4
Geschäftsmodell
4
Lieferantenmanagement
4
Service innovation
4
Servitization
4
Supplier relationship management
4
B-to-B-Marketing
3
Beschaffung
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Business-to-business marketing
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Customer integration
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Inter-firm cooperation
3
Kundenintegration
3
Marketing management
3
Marketingmanagement
3
Procurement
3
Service
3
Service infusion
3
Unternehmenskooperation
3
Deservitization
2
Knowledge transfer
2
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11
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Awuah, Gabriel Baffour
1
Ballantyne, David
1
Bengtsson, Maria
1
Biedenbach, Galina
1
Chowdhury, Ilma Nur
1
D'Antone, Simona
1
Ehret, Michael
1
Frow, Pennie
1
Gebauer, Heiko
1
Gruber, Thorsten
1
Johnston, Wesley J.
1
Kamp, Bart
1
Kohtamäki, Marko
1
Kostama, Hanna
1
Kowalkowski, Christian
1
Lehtonen, Heini
1
Lusch, Robert F.
1
Parry, Glenn
1
Payne, Adrian
1
Rabetino, Rodrigo
1
Ritter, Thomas
1
Santos, Juliana Bonomi
1
Sheth, Jagdish N.
1
Spohrer, James C.
1
Varey, Richard J.
1
Vargo, Stephen L.
1
Wincent, Joakim
1
Zolkiewski, Judy
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Industrial marketing management : the international journal for industrial and high-tech firms
SpringerLink / Bücher
44
The journal of services marketing
42
Journal of service management
34
Journal of service research : JSR
27
The service industries journal
24
International journal of hospitality management
20
Journal of business research : JBR
19
Journal of retailing and consumer services
18
Journal of service research
18
Services marketing quarterly
17
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
15
Springer eBook Collection / Business and Economics
15
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
13
Gabler Edition Wissenschaft
12
Fokus Dienstleistungsmarketing
11
International journal of quality and service sciences
11
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
International journal of services and operations management
9
European journal of marketing : EJM
8
Schriftenreihe innovatives Dienstleistungsmanagement
8
Research
7
Service business
7
Forum Dienstleistungsmanagement
6
International journal of services, economics and management
6
Journal of the Academy of Marketing Science
6
Schriften zum Produktionsmanagement
6
The journal of business & industrial marketing
6
International journal of contemporary hospitality management
5
International journal of production economics
5
International journal of services technology and management
5
Journal of service theory and practice : JSTP
5
Meffert-Marketing-Edition
5
Psychology & marketing
5
Public management review
5
Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
5
Springer Gabler Research
5
Wissenschaft & Praxis
5
AMS review : official publication of the Academy of Marketing Science
4
Basler Schriften zum Marketing
4
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ECONIS (ZBW)
11
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1
From buying centers to buying ecosystems : advancing the B2B research journey
Ehret, Michael
;
Johnston, Wesley J.
;
Ritter, Thomas
- In:
Industrial marketing management : the international …
117
(
2024
),
pp. A10-A16
Persistent link: https://www.econbiz.de/10014530182
Saved in:
2
Servitization and deservitization : overview, concepts, and definitions
Kowalkowski, Christian
;
Gebauer, Heiko
;
Kamp, Bart
; …
- In:
Industrial marketing management : the international …
60
(
2017
),
pp. 4-10
Persistent link: https://www.econbiz.de/10011672006
Saved in:
3
When purchasing professional services supports innovation
D'Antone, Simona
;
Santos, Juliana Bonomi
- In:
Industrial marketing management : the international …
58
(
2016
),
pp. 172-186
Persistent link: https://www.econbiz.de/10011549379
Saved in:
4
Every cloud has a silver lining : exploring the dark side of value co-creation in B2B service networks
Chowdhury, Ilma Nur
;
Gruber, Thorsten
;
Zolkiewski, Judy
- In:
Industrial marketing management : the international …
55
(
2016
),
pp. 97-109
Persistent link: https://www.econbiz.de/10011503620
Saved in:
5
Developing the concept of life-cycle service offering
Rabetino, Rodrigo
;
Kohtamäki, Marko
;
Lehtonen, Heini
; …
- In:
Industrial marketing management : the international …
49
(
2015
),
pp. 53-66
Persistent link: https://www.econbiz.de/10011373947
Saved in:
6
Brand equity in the professional service context : analyzing the impact of employee role behavior and customer-employee rapport
Biedenbach, Galina
;
Bengtsson, Maria
;
Wincent, Joakim
- In:
Industrial marketing management : the international …
40
(
2011
)
7
,
pp. 1093-1102
Persistent link: https://www.econbiz.de/10009490296
Saved in:
7
Value propositions as communication practice : taking a wider view
Ballantyne, David
;
Frow, Pennie
;
Varey, Richard J.
; …
- In:
Industrial marketing management : the international …
40
(
2011
)
2
,
pp. 202-210
Persistent link: https://www.econbiz.de/10008934054
Saved in:
8
On looking into Vargo and Lusch's concept of generic actors in markets, or “it's all B2B … and beyond!”
Spohrer, James C.
- In:
Industrial marketing management : the international …
40
(
2011
)
2
,
pp. 199-201
Persistent link: https://www.econbiz.de/10008934056
Saved in:
9
Reflections on Vargo and Lusch's systems perspective
Sheth, Jagdish N.
- In:
Industrial marketing management : the international …
40
(
2011
)
2
,
pp. 197-198
Persistent link: https://www.econbiz.de/10008934057
Saved in:
10
It's all B2B … and beyond : toward a systems perspective of the market
Vargo, Stephen L.
;
Lusch, Robert F.
- In:
Industrial marketing management : the international …
40
(
2011
)
2
,
pp. 181-187
Persistent link: https://www.econbiz.de/10008934076
Saved in:
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