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~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
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Industrial marketing management : the international journal for industrial and high-tech firms
The economy, crises, and the labor market : can institutions serve as a protective shield for employment?
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The development and diffusion of customer relationship management (CRM) intelligence in business-to-business environments
Stein, Alex D.
;
Smith, Michael F.
;
Lancioni, Richard A.
- In:
Industrial marketing management : the international …
42
(
2013
)
6
,
pp. 855-861
Persistent link: https://www.econbiz.de/10010211266
Saved in:
2
The development and diffusion of customer relationship management (CRM) intelligence in business-to-business environments
Stein, Alex D.
;
Smith, Michael F.
;
Lancioni, Richard A.
- In:
Industrial marketing management : the international …
42
(
2013
)
6
,
pp. 855-861
Persistent link: https://www.econbiz.de/10010186371
Saved in:
3
CRM systems and organizational learning : an exploration of the relationship between CRM effectiveness and the customer information orientation of the firm in industrial markets
Stein, Alex
;
Smith, Michael
- In:
Industrial marketing management : the international …
38
(
2009
)
2
,
pp. 198-206
Persistent link: https://www.econbiz.de/10003848013
Saved in:
4
CRM systems and organizational learning: An exploration of the relationship between CRM effectiveness and the customer information orientation of the firm in industrial markets
Stein, Alex
;
Smith, Michael
- In:
Industrial marketing management : the international …
38
(
2009
)
2
,
pp. 198-206
Persistent link: https://www.econbiz.de/10008225944
Saved in:
5
CRM systems and organizational learning: An exploration of the relationship between CRM effectiveness and the customer information orientation of the firm in industrial markets
Stein, Alex
;
Smith, Michael
- In:
Industrial marketing management : the international …
38
(
2009
)
2
,
pp. 198-207
Persistent link: https://www.econbiz.de/10008894899
Saved in:
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