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~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~isPartOf:"Journal of service theory and practice : JSTP"
~person:"Stålhammar, Anna"
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Journal of service theory and practice : JSTP
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Value proposition test-driving for service innovation : how frontline employees innovate value propositions
Åkesson, Maria
;
Skålén, Per
;
Edvardsson, Bo
; …
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
3
,
pp. 338-362
Persistent link: https://www.econbiz.de/10011528303
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