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~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~person:"Grewal, Dhruv"
~person:"Krafft, Manfred"
~person:"Loureiro, Sandra Maria Correia"
~person:"Van den Poel, Dirk"
~type_genre:"Article in journal"
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Grewal, Dhruv
Krafft, Manfred
Loureiro, Sandra Maria Correia
Van den Poel, Dirk
Zhang, Hong
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Li, Dahui
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Liu, Hefu
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Lu, Yaobin
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Ow, Terence T.
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Pai, Peiyu
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Wei, Kwok Kee
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Journal of retailing
9
Journal of promotion management : innovations in planning and applied research
7
Journal of the Academy of Marketing Science
7
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
4
Journal of retailing and consumer services
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
Journal of marketing
3
European journal of operational research : EJOR
2
International journal of hospitality management
2
Journal of business economics : JBE
2
Journal of business research : JBR
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of service research : JSR
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MSI reports : working paper series
2
The journal of brand management : an international journal
2
Cogent business & management
1
Decision support systems : DSS ; the international journal
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Die Betriebswirtschaft : DBW
1
International journal of business and globalisation : IJBG
1
International journal of business performance management
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International journal of retail and distribution management
1
International journal of wine business research : IJWBR
1
Journal of hospitality marketing & management
1
Journal of marketing research
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Journal of service management
1
Journal of strategic marketing
1
Journal of travel and tourism marketing
1
Schmalenbach business review : sbr
1
Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung : ZfbF
1
The journal of product & brand management
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World review of entrepreneurship, management and sustainable development
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Integrating the voice of customers through call center emails into a decision support system for churn prediction
Coussement, Kristof
;
Van den Poel, Dirk
- In:
Information & management : the internat. journal of …
45
(
2008
)
3
,
pp. 164-174
Persistent link: https://www.econbiz.de/10003722273
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