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~isPartOf:"Information resources management ; Vol. 3"
~isPartOf:"International journal of intelligent enterprise : IJIE"
~isPartOf:"Journal of international marketing"
~subject:"Cloud computing"
~subject:"Service quality"
~type_genre:"Article in journal"
~type_genre:"Aufsatz im Buch"
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Search: subject_exact:"DV-Dienstleistung"
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Cloud computing
Service quality
Dienstleistungsqualität
3
IT service provider
3
IT-Dienstleister
3
Beschwerdemanagement
1
China
1
Cloud Computing
1
Complaint management
1
Consumer behaviour
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Cultural identity
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Dienstleistungshandel
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Information management
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Informationsmanagement
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Konsumentenverhalten
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Kulturelle Identität
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Präferenztheorie
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Quality management
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Qualitätsmanagement
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SLA
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SaaS
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Theory of preferences
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Trade in services
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USA
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United States
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cloud environment
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implicit tracking
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multi-user utility pattern
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service level agreements
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service negotiation
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software as a service
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Chan, Haksin
1
Chan, Peter C.
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Durant, Shauntell R.
1
Gall, Verna Mae
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Manoharan, Mohan
1
Raisinghani, Mahesh S.
1
Saraswathi, Selvarajan
1
Wan, Lisa C.
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Information resources management ; Vol. 3
International journal of intelligent enterprise : IJIE
Journal of international marketing
HMD : Praxis der Wirtschaftsinformatik
8
International journal of business information systems : IJBIS
7
Kundenzufriedenheit im IT-Outsourcing : das Optimum realisieren
5
Journal of management information systems : JMIS
4
E-Life: web-enabled convergence of commerce, work, and social life : 10th Workshop on E-Business, WEB 2011 ; Shanghai, China, December 2011 ; revised selected papers
3
Economics of grids, clouds, systems, and services : 7th international workshop, GECON 2010, Ischia, Italy, August 31, 2010 ; proceedings
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
Information systems and e-business management : ISeB
3
Information systems research : ISR
3
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
3
Journal of industrial engineering and management : JIEM
3
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
2
IT-Outsourcing : neue Herausforderungen im Zeitalter von Cloud Computing
2
Information technology and management
2
International journal of accounting information systems
2
International journal of electronic commerce : IJEC
2
International journal of enterprise information systems : an official publication of the Information Resources Management Association
2
International journal of networking and virtual organisations : IJNVO
2
International journal of production research
2
Journal of small business and enterprise development
2
Managed Services : IT-Sourcing der nächsten Generation
2
Service business
2
Software-as-a-Service : Anbieterstrategien, Kundenbedürfnisse und Wertschöpfungsstrukturen
2
The Oxford handbook of inter-organizational relations
2
The journal of information systems : JIS ; a semiannual journal of the Information Systems Section of the American Accouting Association
2
Transportation research / E : an international journal
2
Wirtschaftsinformatik & Management : Zeitschrift für Business-IT
2
Acta Universitatis Danubius / Oeconomica
1
Action-based quality management : strategy and tools for continuous improvement
1
Benchmarking : an international journal ; BIJ
1
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
1
Cogent business & management
1
Digitalisierung und Innovation : Planung, Entstehung, Entwicklungsperspektiven
1
Electronic commerce research
1
Electronic markets : the international journal on networked business
1
Enterprise information systems
1
Enterprise interoperability : 4th International IFIP Working Conference, IWEI 2012, Harbin, China, September 6 - 7, 2012 ; Proceedings
1
Enterprise, business-process and information systems modeling : 13th International Conference, BPMDS 2012, 17th International Conference, EMMSAD 2012, and 5th EuroSymposium, held at CAiSE 2012, Gdańsk, Poland, June 25 - 26, 2012 ; proceedings
1
European journal of operational research : EJOR
1
European management journal
1
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ECONIS (ZBW)
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1
Multi-user utility pattern based cloud service negotiation for quality of service improvement : an implicit interest prediction approach
Manoharan, Mohan
;
Saraswathi, Selvarajan
- In:
International journal of intelligent enterprise : IJIE
4
(
2017
)
1/2
,
pp. 3-20
Persistent link: https://www.econbiz.de/10011858809
Saved in:
2
Aligning Six Sigma and ITIL to improve IT service management
Chan, Peter C.
;
Durant, Shauntell R.
;
Gall, Verna Mae
; …
-
2010
Persistent link: https://www.econbiz.de/10003979272
Saved in:
3
Consumer responses to service failures : a resource preference model of cultural influences
Chan, Haksin
;
Wan, Lisa C.
- In:
Journal of international marketing
16
(
2008
)
1
,
pp. 72-97
Persistent link: https://www.econbiz.de/10003771400
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