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~isPartOf:"Information systems research : ISR"
~isPartOf:"International journal of business information systems : IJBIS"
~subject:"Service quality"
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Search: subject_exact:"Ubiquitous computing"
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Service quality
Mobile communications
63
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Consumer behaviour
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Mobile business
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Bhatt, Kedar
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Deepika
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Keramati, Abbas
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Rajak, Binod Kumar
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Information systems research : ISR
International journal of business information systems : IJBIS
Journal of retailing and consumer services
15
International journal of hospitality management
10
The journal of services marketing
9
International journal of services and operations management
8
International journal of contemporary hospitality management
6
International journal of services, economics and management
6
Cogent business & management
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Services marketing quarterly
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International journal of networking and virtual organisations : IJNVO
4
Journal of business research : JBR
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Telecommunications policy : the international journal of digital economy, data sciences and new media
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International journal of bank marketing
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International journal of business innovation and research
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International journal of e-business research : an official publication of the Information Resources Management Association
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International journal of electronic customer relationship management : IJECRM
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International journal of quality & reliability management
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Journal of financial services marketing
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Journal of service research : JSR
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Managing service quality : MSQ ; an international journal
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Tourism management : research, policies, practice
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African journal of business and economic research : AJBER
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Asia Pacific journal of marketing and logistics
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EuroMed journal of business
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European research studies
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Forschungsergebnisse der WU Wirtschaftsuniversität Wien
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Global business review
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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International journal of consumer studies
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International journal of economic research
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International journal of economics and business research
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International journal of electronic business
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International journal of innovation and technology management
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International journal of quality and service sciences
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Journal of Asian finance, economics and business : JAFEB
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Journal of Contemporary Issues in Business and Government
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Journal of business ethics : JOBE
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ECONIS (ZBW)
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1
Study of e-services quality and customer loyalty : a moderated mediation model of perceived switching cost and e-satisfaction
Deepika
;
Singh, Shashank Vikram Pratap
;
Sumanjeet Singh
; …
- In:
International journal of business information systems : …
43
(
2023
)
4
,
pp. 528-541
Persistent link: https://www.econbiz.de/10014336896
Saved in:
2
A multidimensional measure of system quality : an empirical study in context of mobile banking apps in India
Gupta, Minakshi
;
Bhatt, Kedar
- In:
International journal of business information systems : …
38
(
2021
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10012695115
Saved in:
3
Relationship between customer loyalty and service failure, service recovery and switching costs in online retailing
Kamble, Aakash Ashok
;
Walvekar, Shubhangi
- In:
International journal of business information systems : …
32
(
2019
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10012154594
Saved in:
4
The effect of service recovery on customers' satisfaction in e-banking : an empirical investigation
Keramati, Abbas
;
Apornak, Arash
;
Abedi, Helya
;
Otrodi, …
- In:
International journal of business information systems : …
29
(
2018
)
4
,
pp. 459-484
Persistent link: https://www.econbiz.de/10011981363
Saved in:
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