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~isPartOf:"Information technology and management"
~language:"bos"
~language:"ell"
~language:"eng"
~language:"nld"
~type_genre:"Konferenzbeitrag"
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Dienstleistungsqualität
2
Service quality
2
Behavioral intentions
1
Consumer behaviour
1
Consumption system
1
Customer satisfaction
1
Dienstleistung
1
Dienstleistungsmanagement
1
E-commerce
1
Einzelhandel
1
Electronic Commerce
1
Game model
1
Game theory
1
IT service
1
Infomediary
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Lieferkette
1
Online retailing
1
Online shopping
1
Online-Handel
1
Perceive e-service quality
1
Perceive product quality
1
Process
1
Product quality
1
Produktqualität
1
Public services
1
Quality management
1
Qualitätsmanagement
1
Referral service
1
Retail trade
1
Service governance
1
Service management
1
Services
1
Spieltheorie
1
Supply chain
1
Viral marketing
1
Virales Marketing
1
eWOM
1
Öffentliche Dienstleistung
1
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Konferenzbeitrag
Article in journal
38
Aufsatz in Zeitschrift
38
Conference paper
3
Collection of articles of several authors
1
Sammelwerk
1
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Chen, Yuangao
1
Hotti, Virpi
1
Jäntti, Marko
1
Ni, Wenbin
1
Sun, Hongyi
1
Wang, Zhiqiang
1
Wang, Zhoujing
1
Yang, Shuiqing
1
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Information technology and management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
22
Data science in maritime and city logistics : data-driven solutions for logistics and sustainability
18
Research in transportation economics
17
Data science and innovation in supply chain management : how data transforms the value chain
15
International journal of quality and service sciences
14
The TQM journal : the international review of organizational improvement
14
Shadow banking within and across national borders : [on November 7 - 8, 2013, ... the 16th annual International Banking Conference in Chicago ... ]
12
The American economic review
12
New business and regulatory strategies in the postal sector
10
Changing tides : the new role of resilience and sustainability in logistics and supply chain management : innovative approaches for the shift to a new era
9
Telecommunications policy : the international journal of digital economy, data sciences and new media
9
The Postal and Delivery Contribution in Hard Times
9
The economics of the postal and delivery sector : business strategies for an essential service
9
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
9
Adapting to the future : maritime and city logistics in the context of digitalization and sustainability
8
International journal of production economics
8
Journal of service theory and practice : JSTP
7
Business process management journal
6
Green Digital Finance and Sustainable Development Goals
6
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
6
Journal of service theory and practice
6
AICEI proceedings
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of economics and financial issues : IJEFI
5
Journal of monetary economics
5
Journal of purchasing and supply management
5
Driving Quality Management and Sustainability in VUCA Environments : 4th International Conference on Quality Innovation and Sustainability (ICQIS), Setubal, Portugal, May 22-23, 2023
4
Embracing Sustainability Management Through Excellence in Services : Selected papers from the 26th Excellence In Services International Conference, University of West Scotland, Paisley, 2023
4
International journal of logistics : research and applications
4
Journal of air transport management
4
Journal of financial services marketing : JFSM
4
Journal of industrial engineering and management : JIEM
4
Public sector accountants and quantum leap : how far we can survive in Industrial Revolution 4.0? : proceedings of the 1st International Conference on Public Sector Accounting (ICOPSA 2019), October 29-30, 2019, Jakarta, Indonesia
4
Supply chain management and logistics in emerging markets : selected papers from the 2018 MIT SCALE Latin America Conference
4
Adapting to the future : how digitalization shapes sustainable logistics and resilient supply chain management
3
Competition and cooperation in economics and business : Proceedings of the Asia-Pacific Research in Social Sciences and Humanities, Depok, Indonesia, 7-9 November 2016, Topics in Economics and Business
3
Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
3
Digital economy for customer benefit and business fairness : proceedings of the International Conference on Sustainable Collaboration in Business, Information and Innovation (SCBTII 2019), Bandung, Indonesia, October 9-10, 2019
3
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
3
European journal of operational research : EJOR
3
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ECONIS (ZBW)
3
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1
Defining the relationships between IT
service
management and IT
service
governance
Jäntti, Marko
;
Hotti, Virpi
- In:
Information technology and management
17
(
2016
)
2
,
pp. 141-150
Persistent link: https://www.econbiz.de/10011497700
Saved in:
2
A consumption system model integrating quality, satisfaction and behavioral intentions in online shopping
Sun, Hongyi
;
Ni, Wenbin
;
Wang, Zhiqiang
- In:
Information technology and management
17
(
2016
)
2
,
pp. 165-177
Persistent link: https://www.econbiz.de/10011497718
Saved in:
3
Service
cooperation and marketing strategies of infomediary and online retailer with eWOM effect
Chen, Yuangao
;
Yang, Shuiqing
;
Wang, Zhoujing
- In:
Information technology and management
17
(
2016
)
2
,
pp. 109-118
Persistent link: https://www.econbiz.de/10011497674
Saved in:
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