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~isPartOf:"Information technology and management"
~language:"eng"
~subject:"Dienstleistungsqualität"
~subject:"Einzelhandel"
~subject:"Social web"
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Dienstleistungsqualität
Einzelhandel
Social web
Beziehungsmarketing
3
Customer lifetime value (CLV)
3
Customer value
3
Kundenwert
3
Relationship marketing
3
Consumer behaviour
2
Customer loyalty
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Konsumentenverhalten
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Mobile communications
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Mobilkommunikation
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Age
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China
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Crosscultural
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Customer satisfaction
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E-business
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E-commerce
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Electronic Commerce
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Gender
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Kundenzufriedenheit
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Mobile data services
1
Retail customer experience
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Retail trade
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Self-construal
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Service quality
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WeChat mobile payment
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Bandyopadhyay, Subir
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Chen, Wen-jing
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Cheng, Dong
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Qi, Jia-yin
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Qu, Qi-xing
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Sun, Yinglu
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Zhou, Yong-pin
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Information technology and management
Journal of business research : JBR
20
Journal of retailing and consumer services
20
International journal of hospitality management
13
The service industries journal
12
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Journal of service research : JSR
7
Industrial marketing management : the international journal for industrial and high-tech firms
6
International journal of contemporary hospitality management
6
Journal of hospitality and tourism insights
6
Journal of service management
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Service business
6
The journal of services marketing
6
Technological forecasting & social change : an international journal
5
The TQM journal : the international review of organizational improvement
5
International journal of services and operations management
4
Journal of air transport management
4
Journal of business economics and management
4
Journal of retailing
4
Journal of service theory and practice : JSTP
4
Journal of strategic marketing
4
The international review of retail, distribution and consumer research
4
Australasian marketing journal
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of consumer studies
3
International journal of electronic customer relationship management : IJECRM
3
International journal of retail & distribution management
3
International journal of services, economics and management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
3
Journal of travel and tourism marketing
3
Management decision : MD
3
Marketing intelligence & planning
3
The journal of product & brand management
3
Tourism management : research, policies, practice
3
Cogent business & management
2
Faculty & research / Insead : working paper series
2
International journal of electronic commerce : IJEC
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ECONIS (ZBW)
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WeChat mobile-payment-based smart retail customer experience : an integrated framework
Sun, Yinglu
;
Xue, Wei
;
Bandyopadhyay, Subir
;
Cheng, Dong
- In:
Information technology and management
23
(
2022
)
2
,
pp. 77-94
Persistent link: https://www.econbiz.de/10013267893
Saved in:
2
Are customer satisfaction and customer loyalty drivers of customer lifetime value in mobile data services : a comparative cross-country study
Qi, Jia-yin
;
Zhou, Yong-pin
;
Chen, Wen-jing
;
Qu, Qi-xing
- In:
Information technology and management
13
(
2012
)
4
,
pp. 281-296
Persistent link: https://www.econbiz.de/10009672490
Saved in:
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