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~isPartOf:"Innovating for trust"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Public management review"
~isPartOf:"The journal of services marketing"
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Search: subject_exact:"Service innovation"
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Service innovation
36
Dienstleistungsinnovation
23
Innovation
22
Innovation management
17
Innovationsmanagement
17
Dienstleistungssektor
15
Service industry
15
Dienstleistung
13
Services
13
Customer integration
10
Dienstleistungsqualität
10
Kundenintegration
10
Service quality
10
Beziehungsmarketing
6
Relationship marketing
6
service innovation
6
Confidence
5
Public services
5
Vertrauen
5
Öffentliche Dienstleistung
5
New product development
4
Produktentwicklung
4
Service design
4
Consumer behaviour
3
Customer service
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Dynamic capabilities
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Gesundheitswesen
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Health care system
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Konsumentenverhalten
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Kundenservice
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Product design
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Bankgeschäft
2
Banking services
2
Betriebliche Wertschöpfung
2
Consumer vulnerability
2
Crowdsourcing
2
Customer satisfaction
2
Digitalisierung
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40
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Trischler, Jakob
4
Skard, Siv E. Rosendahl
3
Grönquist, Daniel Nordstad
2
Liu, Chih-Hsing
2
Nysveen, Herbjørn
2
Randhawa, Praneet
2
Scott, Donald Robert
2
Witell, Lars
2
Aksoy, Lerzan
1
Anderson, Laurel
1
Andreassen, Tor Wallin
1
Arnold, Danny R.
1
Arundel, Anthony
1
Barrios, Andrés
1
Bentsen, Kristin
1
Blomkvist, Johan
1
Bouchet, Adrien
1
Bouman, Nijs
1
Brady, Michael K.
1
Brodie, Roderick J.
1
Burgers, Henri
1
Camacho, Sonia
1
Carlini, Joan
1
Casali, G. L.
1
Chasanidou, Dimitra
1
Chen, Jiyao
1
Cheng, Yu-chun
1
Chiu, Hung-chang
1
Chu, Mei Tai
1
Cichy, Ronald F.
1
Clatworthy, Simon
1
Colurcio, Maria
1
D'Lima, Danielle
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1
Daunt, Kate L.
1
Dietrich, Timo
1
Dootson, Paula
1
Edghiem, Farag
1
Edvardsson, Bo
1
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Innovating for trust
Journal of hospitality marketing & management
Public management review
The journal of services marketing
Journal of business research : JBR
35
SpringerLink / Bücher
35
The service industries journal
31
Journal of service management
21
Industrial marketing management : the international journal for industrial and high-tech firms
18
Designing for service : key issues and new directions
16
International journal of services technology and management
15
An introduction to industrial service design
14
Research
14
Service innovation : novel ways of creating value in actor systems
13
Research methods in service innovation
12
The journal of business & industrial marketing
12
Innovating in practice : perspectives and experiences
11
Service business model innovation in the healthcare and hospital management : models, strategies, tools
11
International journal of innovation management
10
International journal of production economics
10
Springer eBook Collection
10
International journal of hospitality management
9
Journal of service research : JSR
9
Journal of Business Research
7
Service Engineering internationaler Dienstleistungen : [services made in Germany]
7
Service business
7
The journal of product innovation management : an international publication of the Product Development & Management Association
7
European review of service economics and management
6
International Journal of Innovation Management (ijim)
6
International journal of business innovation and research : IJBIR
6
International journal of contemporary hospitality management
6
Journal of open innovation : technology, market, and complexity
6
Technological forecasting & social change : an international journal
6
Technovation : the international journal of technological innovation, entrepreneurship and technology management
6
ZEW Discussion Papers
6
Forum Dienstleistungsmanagement
5
Handbook of service science ; [Vol. 1]
5
International journal of innovation and technology management
5
International journal of services, economics and management
5
Journal of retailing and consumer services
5
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ECONIS (ZBW)
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1
Evidence use as sociomaterial practice? : a qualitative study of decision-making on introducing service innovations in health care
Turner, Simon
;
D'Lima, Danielle
;
Sheringham, Jessica
; …
- In:
Public management review
24
(
2022
)
7
,
pp. 1075-1099
Persistent link: https://www.econbiz.de/10013355275
Saved in:
2
Effect of knowledge search depth, user co-creation and moderating factors on the outcomes of service innovations by European public sector organizations
Burgers, Henri
;
Arundel, Anthony
;
Casali, G. L.
- In:
Public management review
26
(
2024
)
3
,
pp. 746-769
Persistent link: https://www.econbiz.de/10014549166
Saved in:
3
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
4
Design for experience : a public service design approach in the age of digitalization
Trischler, Jakob
;
Westman Trischler, Jessica
- In:
Public management review
24
(
2022
)
8
,
pp. 1251-1270
Persistent link: https://www.econbiz.de/10013355296
Saved in:
5
SDG commentary: economic services for work and growth for all humans
Subramony, Mahesh
;
Rosenbaum, Mark
- In:
The journal of services marketing
38
(
2024
)
2
,
pp. 190-216
Persistent link: https://www.econbiz.de/10014473616
Saved in:
6
Effects of internal strategic resources and capabilities on service innovation
Dang, Van Thac
;
Wang, Jianming
;
Le Van Huy
;
Nguyen, Ninh
- In:
Journal of hospitality marketing & management
33
(
2024
)
1
,
pp. 112-144
Persistent link: https://www.econbiz.de/10014438605
Saved in:
7
Effects of customer relationship management on service innovation : moderating role of managers' risk-taking behavior and interaction frequency
Randhawa, Praneet
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 190-207
Persistent link: https://www.econbiz.de/10014511800
Saved in:
8
Transforming health-care service through consumer co-creation : directions for service design
Carlini, Joan
;
Muir, Rachel
;
McLaren-Kennedy, Annette
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 326-343
Persistent link: https://www.econbiz.de/10014515638
Saved in:
9
Reducing deviant consumer behaviour with service robot guardians
Dootson, Paula
;
Greer, Dominique A.
;
Letheren, Kate
; …
- In:
The journal of services marketing
37
(
2023
)
3
,
pp. 276-286
Persistent link: https://www.econbiz.de/10014228965
Saved in:
10
Robotic technologies and well-being for older adults living at home
Ge, Gloria L.
;
Schleimer, Stephanie C.
- In:
The journal of services marketing
37
(
2023
)
3
,
pp. 340-350
Persistent link: https://www.econbiz.de/10014228975
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