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~isPartOf:"International Journal of Energy Economics and Policy : IJEEP"
~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~language:"msa"
~person:"Abdul Rahim Ridzuan"
~person:"Chebat, Jean-Charles"
~source:"econis"
~subject:"Emotion"
~type_genre:"Article in journal"
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International Journal of Energy Economics and Policy : IJEEP
Journal of retailing and consumer services
Journal of business research : JBR
6
Journal of marketing theory and practice
1
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All
ECONIS (ZBW)
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How uncivil customers corrode the relationship between frontline employees and retailers
Gaucher, Benoît
;
Chebat, Jean-Charles
- In:
Journal of retailing and consumer services
46
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011980754
Saved in:
2
"It was not that long!" : the effects of the in-store TV screen content and customers emotions on consumer waiting perception
Borges, Adilson
;
Herter, Márcia Maurer
;
Chebat, …
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 96-106
Persistent link: https://www.econbiz.de/10010468493
Saved in:
3
When income matters : customers evaluation of shopping malls' hedonic and utilitarian orientations
Allard, Thomas
;
Babin, Barry J.
;
Chebat, Jean-Charles
- In:
Journal of retailing and consumer services
16
(
2009
)
1
,
pp. 40-49
Persistent link: https://www.econbiz.de/10003803130
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