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~isPartOf:"International journal of business excellence : IJBEX"
~isPartOf:"International journal of quality & reliability management"
~subject:"Customer satisfaction"
~subject:"Relationship marketing"
~subject:"SME"
~subject:"Theory"
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Search: subject_exact:"Qualitätsmanagement"
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Customer satisfaction
Relationship marketing
SME
Theory
Quality management
426
Qualitätsmanagement
426
Dienstleistungsqualität
63
Service quality
63
Industrie
49
Manufacturing industries
49
Standardisierung
47
Standardization
47
Firm performance
46
Unternehmenserfolg
46
Lean Production
41
Lean production
41
Lean Management
39
Lean management
39
Product quality
38
Produktqualität
38
Business process management
35
Prozessmanagement
35
Lieferkette
31
Supply chain
31
Theorie
27
Erfolgsfaktor
25
Performance measurement
25
Performance-Messung
25
Success factor
25
India
24
Indien
24
Lean Six Sigma
24
Bibliometrics
23
Bibliometrie
23
KMU
23
Implementation
22
Total quality management
22
Einführung
20
Kundenzufriedenheit
20
Statistical quality control
18
USA
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75
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Mukherjee, Indrajit
4
Ahmad Jusoh
2
Daultani, Yash
2
Goswami, Mohit
2
Mastrogiacomo, Luca
2
Mondal, S. C.
2
Ndubisi, Nelson Oly
2
Adhikari, Arnab
1
Afeez Kayode Ibikunle
1
Aghili, Salimeh Sadat
1
Agrawal, Prateek
1
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1
Al-Hakimi, Mohammed A.
1
Al-Hattami, Hamood Mohd.
1
Alshahrani, Mohammed Awad
1
Amat-Lefort, Natalia
1
Amritesh
1
Arputham, Ramkumar Maria
1
Asadabadi, Mehdi Rajabi
1
Asghari, Maryam
1
Aslan, Emre
1
Attri, Rajesh
1
Azizi, Majid
1
Bamford, David
1
Barravecchia, Federico
1
Barros Jerônimo, Taciana de
1
Basu, Rana
1
Behzadi, Mohammad Hassan
1
Bera, Sasadhar
1
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1
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1
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1
Campbell-Allen, Nicola
1
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1
Chatterjee, Jayanta
1
Chattinnawat, Wichai
1
Chatzipetrou, Evrikleia
1
Cudney, Elizabeth
1
Cudney, Elizabeth A.
1
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International journal of business excellence : IJBEX
International journal of quality & reliability management
International journal of production research
124
International journal of productivity and quality management : IJPQM
103
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
100
The TQM journal : the international review of organizational improvement
57
International journal of production economics
49
Total quality management & business excellence
48
Europäische Hochschulschriften / 5
41
European journal of operational research : EJOR
34
Quality management journal : QMJ
28
Gabler Edition Wissenschaft
27
International journal of services and operations management
23
International journal of six sigma and competitive advantage : IJSSCA
23
International journal of quality and service sciences
17
European journal of industrial engineering : EJIE
13
International journal of contemporary hospitality management
13
International journal of hospitality management
13
Managing service quality : MSQ ; an international journal
13
Product reliability, maintainability, and supportability handbook
13
Industrial marketing management : the international journal for industrial and high-tech firms
12
International journal of process management and benchmarking : IJPMB
12
Benchmarking : an international journal ; BIJ
11
Berichte zum Generic-Management
11
International journal of business excellence
11
Journal of retailing and consumer services
11
The service industries journal
11
Business process management journal
10
International journal of quality and innovation
10
Journal of air transport management
10
Journal of industrial engineering and management : JIEM
10
Springer eBook Collection / Business and Economics
10
Total quality management als Erfolgsstrategie
10
Berichte aus der Betriebswirtschaft
9
Cogent business & management
9
International journal of services, economics and management
9
Journal of business economics : JBE
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Rotterdams Instituut voor Bedrijfseconomische Studies : RIBES
9
Amfiteatru economic : an economic and business research periodical
8
Benchmarking : an international journal
8
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ECONIS (ZBW)
75
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1
The effectiveness of the implementation of ISO 9001 on SMEs performance : the case of an emerging economy
Alshahrani, Mohammed Awad
;
Husain, Khalid Sami
- In:
International journal of quality & reliability management
41
(
2024
)
1
,
pp. 84-106
Persistent link: https://www.econbiz.de/10014470822
Saved in:
2
Implementation of lean manufacturing practices and six-sigma among Malaysian manufacturing SMEs : intention to implement IR 4.0 technologies
Afeez Kayode Ibikunle
;
Mohamad Farizal Rajemi
;
Fadhilah …
- In:
International journal of quality & reliability management
41
(
2024
)
2
,
pp. 447-468
Persistent link: https://www.econbiz.de/10014470920
Saved in:
3
Healthcare service quality and patient satisfaction : a conceptual framework
Javed Ali
;
Ahmad Jusoh
;
Norhalimah Idris
;
Khalil Md Nor
- In:
International journal of quality & reliability management
41
(
2024
)
2
,
pp. 608-627
Persistent link: https://www.econbiz.de/10014470928
Saved in:
4
Time truncated attribute control chart for the generalized Rayleigh distributed quality characteristics and beyond
Saha, Mahendra
;
Pareek, Pratibha
;
Tripathi, Harsh
; …
- In:
International journal of quality & reliability management
41
(
2024
)
5
,
pp. 1400-1416
Persistent link: https://www.econbiz.de/10014520510
Saved in:
5
Double-objective economic statistical design of (X) control chart using Linex loss function
Aghili, Salimeh Sadat
;
Torabian, Mohsen
;
Behzadi, …
- In:
International journal of quality & reliability management
40
(
2023
)
8
,
pp. 1940-1962
Persistent link: https://www.econbiz.de/10014332209
Saved in:
6
Product quality optimization vs production capacity optimization : an analytical perspective
Goswami, Mohit
;
Daultani, Yash
- In:
International journal of quality & reliability management
40
(
2023
)
3
,
pp. 801-819
Persistent link: https://www.econbiz.de/10014227487
Saved in:
7
A mathematical framework for estimating prototyping cost considering transition of quality states under Markovian setting
Goswami, Mohit
;
Arputham, Ramkumar Maria
;
Daultani, Yash
- In:
International journal of quality & reliability management
40
(
2023
)
7
,
pp. 1795-1817
Persistent link: https://www.econbiz.de/10014313904
Saved in:
8
Quality 4.0 : big data analytics to explore service quality attributes and their relation to user sentiment in Airbnb reviews
Amat-Lefort, Natalia
;
Barravecchia, Federico
; …
- In:
International journal of quality & reliability management
40
(
2023
)
4
,
pp. 990-1008
Persistent link: https://www.econbiz.de/10014267152
Saved in:
9
Improving operational performance of manufacturing SMEs : the interactive effect of technical and human lean practices
Al-Hakimi, Mohammed A.
;
Goaill, Majid M.
;
Al-Hattami, …
- In:
International journal of quality & reliability management
40
(
2023
)
4
,
pp. 1092-1110
Persistent link: https://www.econbiz.de/10014267169
Saved in:
10
Electronic service quality (e-SQ) measurement : a cross-functional review
Nandankar, Sunil
;
Sachan, Amit
;
Mukherjee, Arindam
; …
- In:
International journal of quality & reliability management
40
(
2023
)
1
,
pp. 148-168
Persistent link: https://www.econbiz.de/10013535629
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