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~isPartOf:"International journal of business excellence : IJBEX"
~person:"Reinartz, Werner J."
~person:"Svensson, Göran"
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International journal of business excellence : IJBEX
The journal of business & industrial marketing
5
International journal of procurement management
4
Journal of business-to-business marketing
4
International journal of business excellence
3
Faculty & research / Insead : working paper series
2
Journal of marketing
2
Journal of retailing
2
Journal of service research : JSR
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Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
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Marketing intelligence & planning
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Retailing in the 21st century : current and future trends
2
Springer texts in business and economics
2
African journal of economic and management studies : AJEMS
1
European business review
1
Handbook of business-to-business marketing
1
Handbook of marketing decision models
1
Handbook of research on customer equity in marketing
1
International journal of business governance and ethics : IJBGE
1
International journal of contemporary hospitality management
1
International journal of electronic customer relationship management : IJECRM
1
International journal of logistics economics and globalisation
1
Journal of business economics : JBE
1
Journal of business research : JBR
1
Journal of contemporary marketing science
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of the Academy of Marketing Science
1
Marketing - wie Sie Kunden gewinnen und halten
1
Marketing Weiterdenken : Zukunftspfade für eine marktorientierte Unternehmensführung
1
Marketing Weiterdenken : Zukunftspfade für eine marktorientierte Unternehmensführung : Herrn Prof. Dr. Dr. h.c. mult. Heribert Meffert zum 80. Geburtstag
1
R & D / Institut Eropéen d'Administration des Affaires ; Corporate Renewal Initiative : working papers
1
South African journal of economic and management sciences
1
Springer Texts in Business and Economics
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SpringerLink / Bücher
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Balancing reactions and actions between service receivers and service providers to resolve service failures
Magaña Carrillo, Irma
;
Svensson, Göran
;
Otero-Neira, …
- In:
International journal of business excellence : IJBEX
26
(
2022
)
1
,
pp. 20-41
Persistent link: https://www.econbiz.de/10013198109
Saved in:
2
META-RELQUAL in business relationships : a sales perspective
Høgevold, Nils M.
;
Svensson, Göran
;
Mostert, Pierre
; …
- In:
International journal of business excellence : IJBEX
23
(
2021
)
4
,
pp. 472-497
Persistent link: https://www.econbiz.de/10012514080
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