META-RELQUAL in business relationships : a sales perspective
Year of publication: |
2021
|
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Authors: | Høgevold, Nils M. ; Svensson, Göran ; Mostert, Pierre ; Zietsman, Mariëtte |
Published in: |
International journal of business excellence : IJBEX. - Genève [u.a.] : Inderscience Enterprises, ISSN 1756-0055, ZDB-ID 2471986-9. - Vol. 23.2021, 4, p. 472-497
|
Subject: | relationship marketing | sales perspective | relationship quality | META-RELQUAL | social exchange theory | SET | transaction cost analysis | TCA | business relationships | Beziehungsmarketing | Relationship marketing | Lieferantenmanagement | Supplier relationship management | B-to-B-Marketing | Business-to-business marketing | Transaktionskosten | Transaction costs | Verkauf | Selling |
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