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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Social Indicators Research"
~isPartOf:"Working paper"
~person:"Paul, Justin"
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Consumer behaviour
4
Customer satisfaction
4
Konsumentenverhalten
4
Kundenzufriedenheit
4
Beziehungsmarketing
3
Brand management
3
Dienstleistungsqualität
3
Markenführung
3
Relationship marketing
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Service quality
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Hospital
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Krankenhaus
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Online retailing
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Online-Handel
2
Repurchase intention
2
Advertising effects
1
Air passenger transport
1
Air travelers
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Attitude
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Beschwerdemanagement
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Brand
1
Brand equity
1
Brand happiness
1
Brand image
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Brand passion
1
CB-SEM
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Celebrity credibility
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Celebrity endorsement
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Celebrity-Werbung
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Celebrity-user gender congruity
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Co-creation
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Complaint management
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Confidence
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Consumer happiness
1
Consumer satisfaction
1
Customer familiarity
1
Customer integration
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Paul, Justin
Han, Heesup
37
Karatepe, Osman M.
23
Clark, Andrew E.
19
Jang, Soocheong
17
Prentice, Catherine
17
Wong, IpKin Anthony
15
Kim, Woo Gon
14
Law, Chun Hung Roberts
14
Guchait, Priyanko
12
Huebner, E.
12
Söderlund, Magnus
12
Mattila, Anna S.
11
Hyun, Sunghyup Sean
10
Jung, Hyo Sun
10
Yoon, Hye Hyun
10
Michalos, Alex
9
Bilgihan, Anil
8
Gursoy, Dogan
8
Kim, Seongseop
8
Qu, Hailin
8
Busser, James A.
7
Jeong, Miyoung
7
Kim, Peter Beomcheol
7
Kim, Wansoo
7
Park, Jungkun
7
Senik-Leygonie, Claudia
7
Torres, Edwin N.
7
D'Ambrosio, Conchita
6
Diener, Ed
6
Hwang, Jinsoo
6
Kong, Haiyan
6
Lee, Choong-Ki
6
Lombart, Cindy
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Park, Jeong-Yeol
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Ryu, Kisang
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Wang, Yao-Chin
6
Winkelmann, Rainer
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Wu, Chia-Huei
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International journal of contemporary hospitality management
International journal of hospitality management
Journal of retailing and consumer services
Social Indicators Research
Working paper
Journal of business research : JBR
2
Asia Pacific journal of marketing and logistics
1
Competitiveness Review
1
Competitiveness review : an international business journal incorporating Journal of global competitiveness
1
European management review : EMR
1
International journal of consumer studies
1
International journal of market research
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Journal of Consumer Marketing
1
Journal of strategic marketing
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The international journal of bank marketing : IJBM
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ECONIS (ZBW)
6
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1
Do brands make consumers happy? : a masstige theory perspective
Kumar, Ajay
;
Paul, Justin
;
Starčević, Slađana
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012431586
Saved in:
2
Unraveling customer repurchase intention in OFDL context : an investigation using a hybrid technique of SEM and fsQCA
Dogra, Nikhil
;
Adil, Mohd
;
Sadiq, Mohd
;
Dash, Ganesh
; …
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014253481
Saved in:
3
Service quality, consumer
satisfaction
and loyalty in hospitals : thinking for the future
Meesala, Appalayya
;
Paul, Justin
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 261-269
Persistent link: https://www.econbiz.de/10011801977
Saved in:
4
Tell us your concern, and we shall together address! : role of service booking channels and brand equity on post-failure outcomes
Manu C
;
Sreejesh, S.
;
Paul, Justin
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012585701
Saved in:
5
Celebrity endorsement and brand passion among air travelers : theory and evidence
Gilal, Faheem Gul
;
Paul, Justin
;
Gilal, Naeem Gul
; …
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241395
Saved in:
6
Online second-hand shopping motivation : conceptualization, scale development, and validation
Padmavathy, Chandrasekaran
;
Swapana, Murali
;
Paul, Justin
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 19-32
Persistent link: https://www.econbiz.de/10012114928
Saved in:
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