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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Journal of service research : JSR"
~person:"Alamanos, Eleftherios"
~subject:"Beschwerdemanagement"
~subject:"Complaint management"
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Alamanos, Eleftherios
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International journal of contemporary hospitality management
Journal of business research : JBR
Journal of service research : JSR
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Going on a journey : a review of the customer journey literature
Tueanrat, Yanika
;
Papagiannidis, Savvas
;
Alamanos, …
- In:
Journal of business research : JBR
125
(
2021
),
pp. 336-353
Persistent link: https://www.econbiz.de/10012494106
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