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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Journal of strategic marketing"
~person:"Cossío-Silva, Francisco-José"
~person:"Kohtamäki, Marko"
~subject:"Arbeitsverhalten"
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Arbeitsverhalten
Customer integration
4
Kundenintegration
4
Beziehungsmarketing
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Relationship marketing
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Value co-creation
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Betriebliche Wertschöpfung
2
Bundling strategy
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Business services
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Consumer behaviour
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Innovation
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Leistungsbündel
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Unternehmensdienstleistung
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Arbeitsmobilität
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Attitudinal loyalty
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Behavioral loyalty
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Brasilien
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Brazil
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Business network
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Buyer-seller relationships
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Customer citizenship behavior
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Customer loyalty
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Customer participation
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Customer retention
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Customer satisfaction
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Customer value
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Customer's turnover intention
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Dienstleistungsqualität
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Dienstleistungssektor
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Digital paradox
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Digitalisierung
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Digitalization
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Industrial Internet of Things (IoT)
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Cossío-Silva, Francisco-José
Kohtamäki, Marko
Zolfagharian, Mohammadali
2
Beeler-Connelly, Lisa L.
1
Chaker, Nawar N.
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Delpechitre, Duleeep
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Hall, Kristina K. Lindsey
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Hofacker, Charles F.
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Hossein Zadeh, Arash
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Iyer, Pramod
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Klézl, Vojtěch
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Mitrega, Maciej
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Qi, Ji
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Revilla Camacho, Maria Angeles
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Spáčil, Vojtěch
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Torkzadeh, Samaneh
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International journal of contemporary hospitality management
Journal of business research : JBR
Journal of strategic marketing
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Customer participation and citizenship behavior effects on turnover intention
Revilla Camacho, Maria Angeles
;
Vega Vázquez, Manuela
; …
- In:
Journal of business research : JBR
68
(
2015
)
7
,
pp. 1607-1611
Persistent link: https://www.econbiz.de/10011298891
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