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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of customer behaviour"
~person:"Kosan, Levent"
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Dienstleistungsmanagement
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Customer profitability analysis with time-driven activity-based costing : a case study in a hotel
Dalci, Ilhan
;
Tanis, Veyis
;
Kosan, Levent
- In:
International journal of contemporary hospitality management
22
(
2010
)
5
,
pp. 609-637
Persistent link: https://www.econbiz.de/10008651302
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