Customer profitability analysis with time-driven activity-based costing : a case study in a hotel
Year of publication: |
2010
|
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Authors: | Dalci, Ilhan ; Tanis, Veyis ; Kosan, Levent |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 22.2010, 5, p. 609-637
|
Subject: | Prozesskostenrechnung | Activity-based costing | Kundenwert | Customer value | Messung | Measurement | Dienstleistungsmanagement | Service management | Hotellerie | Hotel industry | Türkei | Turkey |
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