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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of payments strategy & systems"
~person:"Fong, Lawrence Hoc Nang"
~subject:"Electronic Banking"
~subject:"Kundenzufriedenheit"
~subject:"Online retailing"
~subject:"mobile payments"
~type_genre:"Aufsatz in Zeitschrift"
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Electronic Banking
Kundenzufriedenheit
Online retailing
mobile payments
Accommodation experience
1
Behavioral intentions
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Beschwerdemanagement
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Complaint management
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Consumer behaviour
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Customer satisfaction
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Konsumentenverhalten
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Fong, Lawrence Hoc Nang
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International journal of contemporary hospitality management
Journal of payments strategy & systems
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Toward a framework for perceived yuanfen in the accommodation service encounter : a grounded theory study
Tang, Xiangjie
;
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 155-181
Persistent link: https://www.econbiz.de/10014483406
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