//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"NBER Working Paper"
~isPartOf:"The international review of retail, distribution and consumer research"
~person:"Fong, Lawrence Hoc Nang"
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Consumer behaviour"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Consumer behaviour
4
Konsumentenverhalten
4
Customer satisfaction
2
Emotion
2
Kundenzufriedenheit
2
Service quality
2
Accommodation experience
1
Behavioral intentions
1
Beschwerdemanagement
1
Casino
1
Cognition
1
Complaint management
1
Critical incident technique
1
Cross-modal correspondence
1
Customer service
1
Deception
1
Dysfunctional customer behaviour
1
Emotional experiences
1
Fake online review
1
Five senses
1
Gambling
1
Gaming
1
Glücksspiel
1
Gratitude
1
Grounded Theory
1
Grounded theory
1
Interactive effect
1
Kognition
1
Kundenservice
1
Linguistic cue
1
Macao
1
Macau
1
Mobile communications
1
Mobilkommunikation
1
Online retailing
1
Online-Handel
1
Perception
1
Sensory congruence
1
Sensory marketing
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Fong, Lawrence Hoc Nang
Jang, Soocheong
3
Alnawas, Ibrahim
2
Bai, Billy
2
Bujisic, Milos
2
Cai, Ruiying
2
Han, Heesup
2
Huan, Tzung-cheng
2
Jeong, Miyoung
2
Kim, Soyeon
2
Mattila, Anna S.
2
Qu, Hailin
2
So, Amy Siu Ian
2
Söderlund, Magnus
2
Wu, Luorong
2
Abaluck, Jason
1
Abu Farha, Allam K.
1
Adler, Howard
1
Akhtar, Nadeem
1
Akter, Shahriar
1
Al Khateeb, Amr
1
Alasker, Thamir Hamad
1
Albayrak, Tahir
1
Almanza, Barbara
1
Anaya, Gerardo Joel
1
Aparicio-Valverde, Mireia
1
Au, Wai Ching
1
Avcikurt, Cevdet
1
Aziz, Mariam Ashraf
1
Balikçioglu, Sevgi
1
Baum, Tom
1
Bendle, Lawrence J.
1
Bennett, Keri
1
Bi, Jian-Wu
1
Bilgihan, Anil
1
Brochado, Ana
1
Caber, Meltem
1
Cain, Lisa Nicole
1
Chang, Feng-hsiang
1
Chang, Ya-ting
1
more ...
less ...
Published in...
All
International journal of contemporary hospitality management
NBER Working Paper
The international review of retail, distribution and consumer research
Journal of hospitality marketing & management
1
Journal of travel and tourism marketing
1
Tourism management : research, policies, practice
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Toward a framework for perceived yuanfen in the accommodation service encounter : a grounded theory study
Tang, Xiangjie
;
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 155-181
Persistent link: https://www.econbiz.de/10014483406
Saved in:
2
Exploring jaycustomer behavior and handling approach in casinos
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
;
Law, Chun …
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1403-1425
Persistent link: https://www.econbiz.de/10011732142
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->