//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Social Indicators Research"
~isPartOf:"The service industries journal"
~isPartOf:"Tourism review : the official journal of the AIEST"
~isPartOf:"Working paper"
~subject:"Hotel industry"
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Satisfaction"
Narrow search
Delete all filters
| 7 applied filters
Year of publication
From:
To:
Subject
All
Hotel industry
Service quality
Customer satisfaction
338
Kundenzufriedenheit
337
Dienstleistungsqualität
214
Life satisfaction
204
Job satisfaction
189
Arbeitszufriedenheit
163
Consumer behaviour
148
Konsumentenverhalten
148
Satisfaction
139
Beziehungsmarketing
129
Relationship marketing
129
Hotellerie
109
Zufriedenheit
98
Quality of life
87
Subjective well-being
64
Lebensqualität
58
Employee retention
55
Mitarbeiterbindung
55
Tourism employees
54
Tourismusberufe
54
Happiness
48
life satisfaction
45
Emotion
43
Arbeitsverhalten
42
Work behaviour
42
Gastronomie
38
Restaurant industry
38
Gastgewerbe
34
Hospitality industry
34
Leistungsmotivation
34
Work motivation
34
Arbeitskräfte
33
Workforce
33
Holiday behaviour
32
Urlaubsverhalten
32
Well-being
31
Beschwerdemanagement
30
Complaint management
30
more ...
less ...
Online availability
All
Undetermined
153
Free
2
Type of publication
All
Article
274
Book / Working Paper
4
Type of publication (narrower categories)
All
Article in journal
275
Aufsatz in Zeitschrift
275
Arbeitspapier
2
Collection of articles of several authors
2
Graue Literatur
2
Non-commercial literature
2
Sammelwerk
2
Working Paper
2
Conference proceedings
1
Konferenzschrift
1
more ...
less ...
Language
All
English
277
Undetermined
1
Author
All
Karatepe, Osman M.
16
Han, Heesup
5
Jung, Hyo Sun
5
Yoon, Hye Hyun
5
Torres, Edwin N.
4
Bujisic, Milos
3
Choi, Laee
3
Fong, Lawrence Hoc Nang
3
Fu, Xiaoxiao
3
Jeong, Miyoung
3
Kim, Taegoo
3
Ladhari, Riadh
3
Lee, Jin-soo
3
Lehto, Xinran Y.
3
Alnawas, Ibrahim
2
Amin, Muslim
2
Ampofo, Emmanuel Twumasi
2
Bai, Billy
2
Bilgihan, Anil
2
Brochado, Ana
2
Cobanoglu, Cihan
2
De Saá-Pérez, Petra
2
Dedeoğlu, Bekir Bora
2
Domínguez-Falcón, Carmen
2
Fisher, Ron
2
Foroudi, Pantea
2
Gil Saura, Irene
2
Gursoy, Dogan
2
Ha, Hong Youl
2
Jang, Soocheong
2
Jones, Eleri
2
Kandampully, Jay
2
Kim, Jong Min
2
Kim, Jong-Hyeong
2
Kim, Mi Ran
2
Kim, Soyeon
2
Kim, Woo Gon
2
Lee, Gyehee
2
Magnini, Vincent P.
2
Martín-Santana, Josefa D.
2
more ...
less ...
Institution
All
Cornell University / Food and Nutrition Policy Program
1
Published in...
All
International journal of contemporary hospitality management
Social Indicators Research
The service industries journal
Tourism review : the official journal of the AIEST
Working paper
International journal of hospitality management
353
Journal of retailing and consumer services
222
Journal of business research : JBR
149
The journal of services marketing
135
Journal of hospitality marketing & management
127
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
127
Journal of travel and tourism marketing
99
Tourism management : research, policies, practice
89
Services marketing quarterly
78
Journal of air transport management
67
Service business
64
The TQM journal : the international review of organizational improvement
64
Cogent business & management
61
International journal of quality and service sciences
59
International journal of services and operations management
56
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
56
Journal of service research : JSR
53
Total quality management & business excellence
51
International journal of quality & reliability management
50
International journal of productivity and quality management : IJPQM
47
Journal of service management
47
Asia Pacific journal of marketing and logistics
46
International journal of services, economics and management
45
Managing service quality : MSQ ; an international journal
42
Tourism management perspectives : TMP
42
Quality management journal : QMJ
38
The international journal of bank marketing : IJBM
38
Journal of Asian finance, economics and business : JAFEB
36
Journal of strategic marketing
32
International journal of services and operations management : IJSOM
30
Journal of service research
29
Journal of the Academy of Marketing Science
29
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
27
Psychology & marketing
27
International journal of electronic marketing and retailing : IJEMR
26
Journal of hospitality and tourism insights
26
Journal of service theory and practice : JSTP
26
Marketing intelligence & planning
25
more ...
less ...
Source
All
ECONIS (ZBW)
277
RePEc
1
Showing
1
-
10
of
278
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The dynamics in asymmetric effects of multi-attributes on customer
satisfaction
: evidence from COVID-19
Kim, Jong Min
;
Liu, Jiahao
;
Park, Keeyeon Ki-cheon
- In:
International journal of contemporary hospitality management
35
(
2023
)
10
,
pp. 3497-3517
Persistent link: https://www.econbiz.de/10014334322
Saved in:
2
How organizational dehumanization impacts hospitality employees service recovery performance and sabotage behaviors : the role of psychological well-being and tenure
Gip, Huy
;
Guchait, Priyanko
;
Paşamehmetoğlu, Aysin
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
1
,
pp. 64-91
Persistent link: https://www.econbiz.de/10013546019
Saved in:
3
The importance of perceived fairness in product customization settings
Scholl-Grissemann, Ursula
;
Sauer, Nicola E.
;
Teichmann, …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 823-842
Persistent link: https://www.econbiz.de/10013362153
Saved in:
4
A hotel stay for a respite from work? : examining recovery experience, rumination and well-being among hotel and bed-and-breakfast guests
Chen, Chun-Chu
;
Han, Jiyoon
;
Wang, Yao-Chin
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1270-1289
Persistent link: https://www.econbiz.de/10013164588
Saved in:
5
How CSR and well-being affect work-related outcomes : a hospitality industry perspective
Guzzo, Renata F.
;
Abbott, JéAnna Lanza
;
Lee, Minwoo
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1470-1490
Persistent link: https://www.econbiz.de/10013164617
Saved in:
6
Person-organization fit, person-job fit and organizational commitment among hotel employees : the roles of positive affect and calling
Park, In-Jo
;
Hai, Shenyang
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 852-872
Persistent link: https://www.econbiz.de/10014483792
Saved in:
7
Service quality of online food delivery mobile application : an examination of the spillover effects of mobile app
satisfaction
Lin, Pearl Ming Chu
;
Au, Wai Ching
;
Baum, Tom
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 906-926
Persistent link: https://www.econbiz.de/10014483798
Saved in:
8
Leisure-work preference and hotel employees' perceived subjective well-being
Wang, Yao-Chin
;
Qu, Hailin
;
Yang, Jing
;
Yang, Chu-En
- In:
The service industries journal
40
(
2020
)
1/2
,
pp. 110-132
Persistent link: https://www.econbiz.de/10012207492
Saved in:
9
The effect of employee recognition on restaurant employees' job embeddedness, knowledge sharing and service orientation : abusive supervision as a moderator
Ampofo, Emmanuel Twumasi
;
Karatepe, Osman M.
;
Mensah, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
10
,
pp. 3612-3637
Persistent link: https://www.econbiz.de/10014334335
Saved in:
10
Examining the pathway linking workplace incivility and employee well-being : a study among frontline hotel employees in India
Kuriakose, Vijay
;
Paul Vincent, Maria Tresita
;
Bishwas, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
7
,
pp. 2465-2480
Persistent link: https://www.econbiz.de/10014314790
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->