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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Social Indicators Research"
~isPartOf:"The service industries journal"
~isPartOf:"Working paper"
~subject:"Complaint management"
~subject:"Hotel industry"
~subject:"Hotellerie"
~subject:"Leistungsmotivation"
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Complaint management
Hotel industry
Hotellerie
Leistungsmotivation
Customer satisfaction
323
Kundenzufriedenheit
322
Service quality
207
Dienstleistungsqualität
206
Life satisfaction
204
Job satisfaction
189
Arbeitszufriedenheit
163
Consumer behaviour
139
Konsumentenverhalten
139
Satisfaction
138
Beziehungsmarketing
124
Relationship marketing
124
Zufriedenheit
100
Quality of life
89
Subjective well-being
64
Lebensqualität
60
Employee retention
56
Mitarbeiterbindung
56
Tourism employees
52
Tourismusberufe
52
Happiness
50
life satisfaction
46
Arbeitsverhalten
43
Work behaviour
43
Emotion
42
Gastronomie
38
Restaurant industry
38
Arbeitskräfte
35
Workforce
35
Gastgewerbe
33
Hospitality industry
33
Work motivation
33
Well-being
31
Beschwerdemanagement
30
Customer service
29
Dienstleistungssektor
29
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Undetermined
92
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Article
156
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Article in journal
156
Aufsatz in Zeitschrift
156
Language
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English
156
Author
All
Karatepe, Osman M.
15
Jung, Hyo Sun
5
Yoon, Hye Hyun
5
Han, Heesup
3
Jeong, Miyoung
3
Kim, Taegoo
3
Alnawas, Ibrahim
2
Ampofo, Emmanuel Twumasi
2
Arasli, Huseyin
2
Cho, Seonghee
2
Cobanoglu, Cihan
2
De Saá-Pérez, Petra
2
Dedeoğlu, Bekir Bora
2
Domínguez-Falcón, Carmen
2
Fisher, Ron
2
Fong, Lawrence Hoc Nang
2
Foroudi, Pantea
2
Fu, Xiaoxiao
2
Jang, Soocheong
2
Kim, Jong Min
2
Kim, Jong-Hyeong
2
Ladhari, Riadh
2
Lee, Gyehee
2
Lee, Jin-soo
2
Malhotra, Neeru
2
Martín-Santana, Josefa D.
2
McPhail, Ruth
2
Mohsin, Asad
2
Oh, Haemoon
2
Olugbade, Olusegun A.
2
Qu, Hailin
2
Shin, Hyejo Hailey
2
Swanson, Scott R.
2
Torres, Edwin N.
2
Wang, Yao-Chin
2
Abbott, JéAnna Lanza
1
Abid, Ghulam
1
Abu Farha, Allam K.
1
Afrouzi, Amir Reza
1
Aguilar-Rojas, Oscar
1
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Published in...
All
International journal of contemporary hospitality management
Social Indicators Research
The service industries journal
Working paper
International journal of hospitality management
255
Journal of hospitality marketing & management
84
Journal of business research : JBR
72
Tourism management : research, policies, practice
52
Journal of retailing and consumer services
44
Journal of vocational behavior
42
The journal of services marketing
41
Cogent business & management
39
The international journal of human resource management
39
Journal of travel and tourism marketing
37
International journal of human resource management
36
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
34
Journal of managerial psychology
31
Tourism management perspectives : TMP
29
Service business
24
Career development international : the journal for executive, consultants, academics and individuals
23
Employee relations
23
Journal of hospitality and tourism insights
23
Journal of Asian finance, economics and business : JAFEB
22
Administrative Sciences : open access journal
20
International journal of organizational analysis
18
Personnel review
18
Public management review
18
Journal of service research : JSR
16
Global business review
15
Public personnel management
15
The international journal of productivity and performance management
15
Tourism and hospitality research : THR
15
Advances in developing human resources : ADHR
14
Discussion paper series / IZA
14
Journal for global business advancement : JGBA
14
Journal of business ethics : JOBE
14
Journal of service management
14
Journal of the Academy of Marketing Science
14
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
14
Human resource management
13
Journal of air transport management
13
Journal of service theory and practice
13
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ECONIS (ZBW)
156
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1
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10
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156
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date (oldest first)
1
Ebullient supervision and employee life
satisfaction
: a moderated mediation model
Hassan, Qandeel
;
Abid, Ghulam
;
Ali, Muhammad
;
Rehmat, Maryam
- In:
The service industries journal
44
(
2024
)
5/6
,
pp. 412-436
Persistent link: https://www.econbiz.de/10014551104
Saved in:
2
Nonlinear effects of employee engagement and
satisfaction
on turnover intention
Oh, Haemoon
;
Jeong, Miyoung
;
Shin, Hyejo Hailey
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
7
,
pp. 2410-2436
Persistent link: https://www.econbiz.de/10014314785
Saved in:
3
How organizational dehumanization impacts hospitality employees service recovery performance and sabotage behaviors : the role of psychological well-being and tenure
Gip, Huy
;
Guchait, Priyanko
;
Paşamehmetoğlu, Aysin
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
1
,
pp. 64-91
Persistent link: https://www.econbiz.de/10013546019
Saved in:
4
The dynamics in asymmetric effects of multi-attributes on customer
satisfaction
: evidence from COVID-19
Kim, Jong Min
;
Liu, Jiahao
;
Park, Keeyeon Ki-cheon
- In:
International journal of contemporary hospitality management
35
(
2023
)
10
,
pp. 3497-3517
Persistent link: https://www.econbiz.de/10014334322
Saved in:
5
A hotel stay for a respite from work? : examining recovery experience, rumination and well-being among hotel and bed-and-breakfast guests
Chen, Chun-Chu
;
Han, Jiyoon
;
Wang, Yao-Chin
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1270-1289
Persistent link: https://www.econbiz.de/10013164588
Saved in:
6
How CSR and well-being affect work-related outcomes : a hospitality industry perspective
Guzzo, Renata F.
;
Abbott, JéAnna Lanza
;
Lee, Minwoo
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1470-1490
Persistent link: https://www.econbiz.de/10013164617
Saved in:
7
Person-organization fit, person-job fit and organizational commitment among hotel employees : the roles of positive affect and calling
Park, In-Jo
;
Hai, Shenyang
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 852-872
Persistent link: https://www.econbiz.de/10014483792
Saved in:
8
Supervisor negative gossip and employees' thriving at work
Zhu, Qianlin
;
Wei, Feng
;
Moin, Muhammad Farrukh
- In:
The service industries journal
44
(
2024
)
11/12
,
pp. 900-917
Persistent link: https://www.econbiz.de/10015050141
Saved in:
9
Leisure-work preference and hotel employees' perceived subjective well-being
Wang, Yao-Chin
;
Qu, Hailin
;
Yang, Jing
;
Yang, Chu-En
- In:
The service industries journal
40
(
2020
)
1/2
,
pp. 110-132
Persistent link: https://www.econbiz.de/10012207492
Saved in:
10
Examining the pathway linking workplace incivility and employee well-being : a study among frontline hotel employees in India
Kuriakose, Vijay
;
Paul Vincent, Maria Tresita
;
Bishwas, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
7
,
pp. 2465-2480
Persistent link: https://www.econbiz.de/10014314790
Saved in:
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