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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"The service industries journal"
~person:"Jung, Hyo Sun"
~person:"Lee, Sang M."
~subject:"Dienstleistungsqualität"
~subject:"Gastgewerbe"
~subject:"Interview"
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Dienstleistungsqualität
Gastgewerbe
Interview
Arbeitszufriedenheit
6
Job satisfaction
6
Hotel industry
5
Hotellerie
5
Tourism employees
4
Tourismusberufe
4
Employee retention
3
Mitarbeiterbindung
3
Arbeitskräfte
2
Arbeitsverhalten
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Hospitality industry
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Service quality
2
South Korea
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Südkorea
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Work behaviour
2
Workforce
2
Arbeitsmobilität
1
Arbeitspsychologie
1
Befragung
1
Consumer behaviour
1
Corporate culture
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Customer satisfaction
1
Deluxe hotel
1
Emotion
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Emotional intelligence
1
Employee attitudes
1
Employees attitudes
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Five-star hotel
1
Gesundheitswesen
1
Health care system
1
Hospital
1
Intangible respirces
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Intelligence
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Intelligenz
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Konsumentenverhalten
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Jung, Hyo Sun
Lee, Sang M.
Karatepe, Osman M.
5
Yoon, Hye Hyun
3
Sun, Ning
2
Abbott, JéAnna Lanza
1
Alverén, Ellen
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Chen, Shu-Ling
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Cho, Seonghee
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Constanti, Panayiotis
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Demir, Eda
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International journal of contemporary hospitality management
The service industries journal
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ECONIS (ZBW)
4
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Why is employees' emotional intelligence important? : the effects of EI on stress-coping styles and job satisfaction in the hospitality industry
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of contemporary hospitality management
28
(
2016
)
8
,
pp. 1649-1675
Persistent link: https://www.econbiz.de/10011613983
Saved in:
2
The umpact of employees' positive psychological capital on job satisfaction and organizational citizenship behaviors in the hotels
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1135-1156
Persistent link: https://www.econbiz.de/10011403003
Saved in:
3
The effects of organizational service orientation on person-organization fit and turnover intent
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
The service industries journal
33
(
2013
)
1
,
pp. 7-29
Persistent link: https://www.econbiz.de/10009702935
Saved in:
4
The impact of high-performance work systems in the health-care industry : employee reactions, service quality, customer satisfaction, and customer loyalty
Lee, Sang M.
;
Lee, Donhee
;
Kang, Chang-yuil
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 17-36
Persistent link: https://www.econbiz.de/10009427716
Saved in:
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