Why is employees' emotional intelligence important? : the effects of EI on stress-coping styles and job satisfaction in the hospitality industry
Year of publication: |
2016
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Authors: | Jung, Hyo Sun ; Yoon, Hye Hyun |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 28.2016, 8, p. 1649-1675
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Subject: | Hospitality industry | Emotional intelligence | Employees attitudes | Intelligenz | Intelligence | Arbeitszufriedenheit | Job satisfaction | Gastgewerbe | Tourismuswirtschaft | Tourism industry | Emotion | Hotellerie | Hotel industry | Tourismusberufe | Tourism employees | Arbeitskräfte | Workforce |
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