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~isPartOf:"International journal of contemporary hospitality management"
~language:"bul"
~language:"eng"
~language:"spa"
~person:"Cai, Ruiying"
~person:"Cranage, David A."
~person:"Suh, Eunju"
~subject:"Konsumentenverhalten"
~type_genre:"Article in journal"
~type_genre:"Bibliographie enthalten"
~type_genre:"Reprint"
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Konsumentenverhalten
Consumer behaviour
8
Customer satisfaction
3
Dienstleistungsqualität
3
Kundenzufriedenheit
3
Service quality
3
Brand management
2
Gastronomie
2
Hotel industry
2
Hotellerie
2
Markenführung
2
Restaurant industry
2
Active/Reactive values
1
Advertising effects
1
Attribution theory
1
Beziehungsmarketing
1
Big event
1
Brand trust
1
Brands
1
Confidence
1
Construal level theory
1
Consumer behavior
1
Cross-seeling
1
Customer behavior
1
Customer misbehaviour
1
Customer service
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Customer-to-customer interactions
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Database marketing
1
Dienstleistungsmanagement
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Dienstleistungsmarketing
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Disruptive customer behaviour
1
Emotion
1
Emotional responses
1
Empathy
1
Ethics
1
Ethik
1
Event marketing
1
Event-Marketing
1
Experiential values
1
Experientially oriented attendees
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Bulgarian
English
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Cai, Ruiying
Cranage, David A.
Suh, Eunju
Han, Heesup
12
Jang, Soocheong
10
Bilgihan, Anil
5
Jeong, Miyoung
5
Chua, Bee-Lia
4
Fong, Lawrence Hoc Nang
4
Hwang, Jinsoo
4
Law, Chun Hung Roberts
4
Mattila, Anna S.
4
Sparks, Beverley
4
Bai, Billy
3
Denizci Guillet, Basak
3
DiPietro, Robin B.
3
Huang, Songshan
3
Hwang, Johye
3
Hyun, Sunghyup Sean
3
Kim, Heewon
3
Kim, Jong-Hyeong
3
Kim, Seongseop
3
Nicolau, Juan Luis
3
Parsa, H. G.
3
Shoemaker, Stowe
3
Swanson, Scott R.
3
Weber, Karin
3
Wong, IpKin Anthony
3
Wu, Luorong
3
Adler, Howard
2
Alnawas, Ibrahim
2
Bonn, Mark Andrew
2
Bradley, Graham L.
2
Bujisic, Milos
2
Chen, Xiaohong
2
Chen, Yong
2
Chi, Christina Geng-qing
2
Gursoy, Dogan
2
Ha, Hong Youl
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International journal of contemporary hospitality management
International journal of hospitality management
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of hospitality marketing & management
3
Tourism management : research, policies, practice
3
Journal of business research : JBR
1
The service industries journal
1
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ECONIS (ZBW)
8
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1
When causal attribution meets cuisine type : how consumer power and moral identity moderate virtual kitchen patronage
Leung, Xi Y.
;
Cai, Ruiying
;
Zhang, Huiying
;
Bai, Billy
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1279-1298
Persistent link: https://www.econbiz.de/10014483840
Saved in:
2
Customers' perceptions of hotel AI-enabled voice assistants : does brand matter?
Cai, Ruiying
;
Cain, Lisa Nicole
;
Jeon, Hyeongjin
- In:
International journal of contemporary hospitality management
34
(
2022
)
8
,
pp. 2807-2831
Persistent link: https://www.econbiz.de/10013412817
Saved in:
3
Developing a typology of disruptive customer behaviors : influence of customer misbehavior on service experience of by-standing customers
Gursoy, Dogan
;
Cai, Ruiying
;
Anaya, Gerardo Joel
- In:
International journal of contemporary hospitality management
29
(
2017
)
9
,
pp. 2341-2360
Persistent link: https://www.econbiz.de/10011761812
Saved in:
4
The effects of festival attendees’ experiential values and satisfaction on re-visit intention to the destination : the case of a food and wine festival
Lee, Woojin
;
Sung, HeeKyung
;
Suh, Eunju
;
Zhao, Jinlin
- In:
International journal of contemporary hospitality management
29
(
2017
)
3
,
pp. 1005-1027
Persistent link: https://www.econbiz.de/10011702115
Saved in:
5
What you get is not what you saw : exploring the impacts of misleading hotel website photos
Kuo, Pei-Jou
;
Zhang, Lu
;
Cranage, David A.
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1301-1319
Persistent link: https://www.econbiz.de/10011403354
Saved in:
6
Why wait? : impact of waiting lines on self-service technology use
Kokkinou, Alinda
;
Cranage, David A.
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1181-1197
Persistent link: https://www.econbiz.de/10011403035
Saved in:
7
Maximizing player value through the application of cross-gaming predictive models
Suh, Eunju
;
Alhaery, Matt
- In:
International journal of contemporary hospitality management
26
(
2014
)
8
,
pp. 1243-1269
Persistent link: https://www.econbiz.de/10010467916
Saved in:
8
How restaurant variety indirectly impacts gaming for different casino worth segments
Tanford, Sarah
;
Suh, Eunju
- In:
International journal of contemporary hospitality management
25
(
2013
)
3
,
pp. 328-345
Persistent link: https://www.econbiz.de/10009730486
Saved in:
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