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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~isPartOf:"Journal of travel and tourism marketing"
~subject:"Relationship marketing"
~subject:"Wissensmanagement"
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Relationship marketing
Wissensmanagement
Beziehungsmarketing
267
Konsumentenverhalten
199
Consumer behaviour
197
Tourism marketing
163
Tourismusmarketing
163
Destination management
161
Destinationsmanagement
161
Holiday behaviour
155
Urlaubsverhalten
155
Customer satisfaction
137
Kundenzufriedenheit
137
Tourism
112
Tourismus
111
Dienstleistungsqualität
94
Brand image
93
Markenimage
93
Service quality
92
Tourism industry
76
Tourismuswirtschaft
76
Brand management
56
E-commerce
56
Electronic Commerce
56
Markenführung
56
Hotel industry
55
Hotellerie
55
Social Web
46
Social web
46
Tourism destination
45
Tourismusregion
45
China
38
International tourism
37
Internationaler Tourismus
37
Internet marketing
36
Online-Marketing
36
Marketing management
34
Marketingmanagement
34
Designation of origin
33
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33
USA
31
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262
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262
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262
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4
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4
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English
263
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Han, Heesup
17
Hyun, Sunghyup Sean
9
Keramati, Abbas
8
Kim, Wansoo
7
Ranjan, Jayanthi
5
Yu, Jongsik
5
Chen, Tser-yieth
4
Kim, Insin
4
Wong, IpKin Anthony
4
Ahn, Jiseon
3
Bhatnagar, Vishal
3
Chua, Bee-Lia
3
Ganesh, K.
3
Hwang, Jinsoo
3
Kaushik, Arun Kumar
3
Kumar, Vikas
3
Lee, Choong-Ki
3
Madhani, Pankaj M.
3
Moon, Hyoungeun
3
Muhammad Anshari
3
Sangle, Purnima S.
3
Sohn, Changsoo
3
Abdullateef, Aliyu Olayemi
2
Abu-Shanab, Emad
2
Al-nassar, Bilal Ali Yaseen
2
Albadvi, Amir
2
Alhawari, Samer
2
Awasthi, Preety
2
Back, Ki-Joon
2
Berezan, Orie
2
Cai, Liping A.
2
Choi, Suh-hee
2
Chung, Namho
2
Kelly, Petranka
2
Kim, Myung-Ja
2
Koo, Bonhak
2
Krishen, Anjala S.
2
Lam, Iok Keng Veronica
2
Lawlor, Jennifer
2
Lee, Dong-il
2
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Published in...
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International journal of electronic customer relationship management : IJECRM
Journal of travel and tourism marketing
Journal of business research : JBR
906
Journal of knowledge management
822
Journal of retailing and consumer services
587
Industrial marketing management : the international journal for industrial and high-tech firms
499
SpringerLink / Bücher
436
Journal of information & knowledge management : JIKM
320
International journal of hospitality management
307
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
253
Knowledge management research & practice : KMRP
236
The journal of services marketing
229
Knowledge management research & practice : KMRP ; an official journal of the OR Society
226
International journal of knowledge management studies : IJKMS
221
The journal of business & industrial marketing
221
The service industries journal
214
Technological forecasting & social change : an international journal
185
Journal of the Academy of Marketing Science
175
Journal of strategic marketing
173
International journal of production research
155
International journal of technology management : IJTM
153
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
147
Gabler Edition Wissenschaft
141
Cogent business & management
136
International journal of contemporary hospitality management
136
Tourism management : research, policies, practice
134
Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering
129
Wissensmanagement : das Magazin für Digitalisierung, Vernetzung und Collaboration
129
Journal of marketing
128
Research policy : policy, management and economic studies of science, technology and innovation
125
International journal of business information systems : IJBIS
124
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
123
Journal of hospitality marketing & management
121
Journal of service research : JSR
118
Technology analysis & strategic management
115
Asia Pacific journal of marketing and logistics
111
The journal of product & brand management
111
Journal of service management
110
Springer eBook Collection / Business and Economics
108
The journal of brand management : an international journal
108
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ECONIS (ZBW)
262
OLC EcoSci
1
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263
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1
Opportunity or destiny : how do market
knowledge
resources and absorptive capacities lead to competitive advantage for travel agencies?
Ku, Edward C. S.
- In:
Journal of travel and tourism marketing
41
(
2024
)
5
,
pp. 673-688
Persistent link: https://www.econbiz.de/10014566283
Saved in:
2
Clarifying the effect of customer
knowledge
management
to improve business performance of banks : considering the role of electronic customer relationship
management
Rastgar, Abbas Ali
;
Esmaili, Ebrahim
;
Naderi, Reihaneh
; …
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 108-123
Persistent link: https://www.econbiz.de/10012253367
Saved in:
3
Beyond carbon footprints : the "Greta Thunberg Effect" and tourist hotel preferences
Srivastava, Praveen Ranjan
;
Mishra, Niraj
;
Singh, Nripendra
- In:
Journal of travel and tourism marketing
41
(
2024
)
4
,
pp. 578-595
Persistent link: https://www.econbiz.de/10014513670
Saved in:
4
The impact of
knowledge
management
on customer relationship
management
: a case from the fast food industry in Jordan
Mahawrah, Fadi
;
Shehabat, Issa
;
Abu-Shanab, Emad
- In:
International journal of electronic customer …
10
(
2016
)
2/4
,
pp. 138-157
Persistent link: https://www.econbiz.de/10011688025
Saved in:
5
Aligning customer
knowledge
management
tools with business strategy
Al-Busaidi, Kamla Ali
- In:
International journal of electronic customer …
7
(
2013
)
2
,
pp. 117-134
Persistent link: https://www.econbiz.de/10010395820
Saved in:
6
The relationships among information systems,
knowledge
sharing, and customer relationship
management
in banking industry
Phung, Thanh-Binh
- In:
International journal of electronic customer …
10
(
2016
)
1
,
pp. 65-87
Persistent link: https://www.econbiz.de/10011687970
Saved in:
7
Improving decision for banking to support customer
knowledge
retention : a quantitative study in Jordanian banking sector
Alhawari, Samer
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 119-135
Persistent link: https://www.econbiz.de/10011471156
Saved in:
8
Investigating customer relationship
management
systems involvement towards customer
knowledge
creation processes
Shihab, Muhammad Rifki
;
Sukrisna, Imanuel
;
Hidayanto, …
- In:
International journal of electronic customer …
9
(
2015
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10011575150
Saved in:
9
Organisational readiness assessment framework and model for
knowledge
management
: application for manufacturing supply chain
Nagarajan, S.
;
Ganesh, K.
;
Sundarakani, Balan
- In:
International journal of electronic customer …
3
(
2009
)
3
,
pp. 264-280
Persistent link: https://www.econbiz.de/10003898853
Saved in:
10
Empirical impact study on the role of
knowledge
management
in logistics
Neumann, Gaby
;
Tomé, Eduardo
- In:
International journal of electronic customer …
3
(
2009
)
4
,
pp. 344-359
Persistent link: https://www.econbiz.de/10003935703
Saved in:
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