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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~subject:"Beziehungsmarketing"
~subject:"Germany"
~subject:"Internet marketing"
~subject:"Vertrauen"
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Beziehungsmarketing
Germany
Internet marketing
Vertrauen
Online retailing
23
Online-Handel
23
Consumer behaviour
14
Konsumentenverhalten
14
E-commerce
13
Electronic Commerce
13
Relationship marketing
13
Customer satisfaction
10
Kundenzufriedenheit
10
Dienstleistungsqualität
7
Service quality
7
Confidence
5
Online-Marketing
5
Social Web
4
Social web
4
Website
3
customer satisfaction
3
Beschwerdemanagement
2
Complaint management
2
Customer service
2
Data Mining
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Data mining
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Einzelhandel
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Internet
2
Jugendliche
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Kundenservice
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Youth
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consumer behaviour
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e-commerce
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e-loyalty
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internet
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online shopping
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Ahmed, Waqar
1
Algharabat, Raed S.
1
Arsalan Najmi
1
Bauman, Antonina A.
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Boas, Vânia Vilas
1
Chang, Younghoon
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Cheng, F. F.
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Chowdhury, Sanjit Roy
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Chua, Alton Y. K.
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Esfidani, Mohammad R.
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Foroutan, Neda
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Huang, Y. T.
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Joukar, A.
1
Kim, Yaeeun
1
Kumar, Satinder
1
Kumari, Parveen
1
Lai, I. K. W.
1
Lee, Zui Chih
1
Liang, D.
1
Mackasare, Swapnil
1
Misra, Vaibhav
1
Narayanaswamy, Ravi
1
Paranjape, Ketan
1
Park, Myeong-cheol
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Seify, M.
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Siew Fan Wong
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Sousa, Bruno
1
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International journal of electronic customer relationship management : IJECRM
Journal of retailing and consumer services
158
Journal of business research : JBR
108
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
57
International journal of electronic marketing and retailing : IJEMR
44
International journal of internet marketing and advertising : IJIMA
42
Electronic commerce research
40
Journal of management information systems : JMIS
39
Information systems research : ISR
37
Journal of internet commerce
36
International journal of hospitality management
31
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
31
Management science : journal of the Institute for Operations Research and the Management Sciences
31
International journal of business information systems : IJBIS
29
International journal of electronic commerce : IJEC
28
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
28
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
28
Journal of retailing
27
International journal of retail & distribution management
26
SpringerLink / Bücher
26
International journal of e-business research : an official publication of the Information Resources Management Association
24
Journal of electronic commerce research : JECR
24
Technological forecasting & social change : an international journal
23
Cogent business & management
22
Tourism management : research, policies, practice
22
International journal of retail and distribution management
20
Asia Pacific journal of marketing and logistics
19
Electronic commerce research and applications
19
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
18
Springer eBook Collection
18
The international review of retail, distribution and consumer research
18
Electronic markets : EM ; the international journal of electronic commerce and business media
17
Journal of hospitality marketing & management
17
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
17
Information systems and e-business management : ISeB
15
International journal of contemporary hospitality management
15
International journal of electronic business : IJEB
15
Journal of organizational computing and electronic commerce
15
Electronic markets : the international journal on networked business
14
Journal of strategic marketing
14
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ECONIS (ZBW)
17
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1
The study of predictors of online advertising influencing the web-based purchase intention of young consumers
Misra, Vaibhav
;
Dwivedi, Sunita
- In:
International journal of electronic customer …
14
(
2023
)
1
,
pp. 83-101
Persistent link: https://www.econbiz.de/10014309501
Saved in:
2
The role of technical and relational factors in trust and predisposition for online commerce : digital markets and consumer perspective
Boas, Vânia Vilas
;
Sousa, Bruno
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 166-185
Persistent link: https://www.econbiz.de/10012939798
Saved in:
3
Future research direction for customer satisfaction in relation to complaint handling and service recovery in e-commerce
Kumari, Parveen
;
Kumar, Satinder
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 191-204
Persistent link: https://www.econbiz.de/10012509217
Saved in:
4
Factors affecting acceptance of the internet as a marketing intelligence tool among sales staff
Foroutan, Neda
;
Esfidani, Mohammad R.
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 142-157
Persistent link: https://www.econbiz.de/10011966913
Saved in:
5
Assessing channel quality to measure customers' outcome in online purchasing
Arsalan Najmi
;
Ahmed, Waqar
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 179-201
Persistent link: https://www.econbiz.de/10011966928
Saved in:
6
An empirical study of factors affecting customer loyalty in e-business : a predictive study in selected states of India
Mackasare, Swapnil
;
Chowdhury, Sanjit Roy
- In:
International journal of electronic customer …
11
(
2017/2018
)
3
,
pp. 203-236
Persistent link: https://www.econbiz.de/10011966932
Saved in:
7
Online consumer trust research and Maslow's hierarchy of needs
Bauman, Antonina A.
- In:
International journal of electronic customer …
11
(
2017/2018
)
4
,
pp. 315-331
Persistent link: https://www.econbiz.de/10011989783
Saved in:
8
An examination of the e-mail and electronic relationship marketing practices of the USA's top 500 online retailers
Heiens, Richard A.
;
Narayanaswamy, Ravi
- In:
International journal of electronic customer …
10
(
2016
)
2/4
,
pp. 125-137
Persistent link: https://www.econbiz.de/10011688012
Saved in:
9
Designing the impact pattern of electronic service quality thorugh perceived value and electronic trust on customers' electronic commitment : case study of customers of different b...
Zaneian, Z.
;
Seify, M.
;
Joukar, A.
- In:
International journal of electronic customer …
9
(
2015
)
4
,
pp. 220-239
Persistent link: https://www.econbiz.de/10011606925
Saved in:
10
Testing cloud computing for customer satisfaction and loyalty
Guimaraes, Tor
;
Paranjape, Ketan
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 72-86
Persistent link: https://www.econbiz.de/10011471138
Saved in:
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