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~isPartOf:"International journal of enterprise information systems : an official publication of the Information Resources Management Association"
~language:"eng"
~subject:"Customer satisfaction"
~type:"article"
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International journal of enterprise information systems : an official publication of the Information Resources Management Association
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Development and validation of an instrument to measure student perceived e-learning service quality
Pham, Long
;
Kim, Kioh
;
Walker, Bruce
;
DeNardin, Tom
; …
- In:
International journal of enterprise information systems …
15
(
2019
)
2
,
pp. 15-42
Persistent link: https://www.econbiz.de/10012035860
Saved in:
2
Student perceptions of e-learning service quality, e-satisfaction, and e-loyalty
Pham, Long
;
Williamson, Stan
;
Berry, Ronald
- In:
International journal of enterprise information systems …
14
(
2018
)
3
,
pp. 19-40
Persistent link: https://www.econbiz.de/10011886390
Saved in:
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