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~isPartOf:"International journal of hospitality management"
~isPartOf:"International journal of production research"
~language:"eng"
~person:"Cha, JaeMin"
~subject:"Service quality"
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A longitudinal investigation to test the validity of the American customer satisfaction model in the US hotel industry
Kim, Seung Hyun
;
Cha, JaeMin
;
Singh, A. J.
;
Knutson, Bonnie
- In:
International journal of hospitality management
35
(
2013
),
pp. 193-202
Persistent link: https://www.econbiz.de/10010225810
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