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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of advertising research"
~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~source:"econis"
~subject:"Verhalten in Organisationen"
~type_genre:"Aufsatz in Zeitschrift"
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Verhalten in Organisationen
Emotion
231
Consumer behaviour
101
Konsumentenverhalten
101
Dienstleistungsqualität
56
Service quality
56
Customer satisfaction
55
Kundenzufriedenheit
55
Hotel industry
54
Hotellerie
54
Beziehungsmarketing
44
Relationship marketing
44
Gastronomie
42
Restaurant industry
42
Arbeitszufriedenheit
33
Job satisfaction
33
Arbeitsverhalten
32
Work behaviour
32
Advertising effects
27
Tourism employees
27
Tourismusberufe
27
Werbewirkung
27
Stress
21
Work stress
21
Emotional labor
19
Hospitality industry
18
USA
18
United States
18
Brand management
17
Customer service
17
Kundenservice
17
Markenführung
17
Gastgewerbe
16
Hospital
16
Krankenhaus
16
Emotions
15
Cognition
14
Kognition
14
Organizational behaviour
14
Beschwerdemanagement
13
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Aufsatz in Zeitschrift
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English
14
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Kim, Peter Beomcheol
2
Park, In-Jo
2
Shapoval, Valeriya
2
Abbott, JéAnna Lanza
1
Chadee, Doren
1
Chen, Han
1
Cheng, Tan
1
Ding, Ye
1
Doan, Tin
1
Eyoun, Khalid
1
Guo, Yulang
1
Guzzo, Renata F.
1
Hai, Shenyang
1
Huang, Qihai
1
Jiang, Wen
1
Jung, Heajung
1
Kim, Woo Gon
1
Li, Jun
1
Madera, Juan M.
1
Medler-Liraz, Hana
1
Min, Hyounae
1
Ren, Shuang
1
Ryan, Bill
1
Said, Hamad
1
Shum, Cass
1
Sun, Chuanwei
1
Tanova, Cem
1
Wang, Hongli
1
Wang, Xingyu
1
Wang, Yao-Chin
1
Wang, Zhining
1
Wong, IpKin Anthony
1
Yang, Chu-En
1
Yun, Dongwon
1
Zhang, Pan
1
Zhu, Dan
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International journal of hospitality management
Journal of advertising research
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Journal of business ethics : JOBE
31
Journal of business and psychology
16
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
14
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
13
Journal of managerial psychology
12
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
12
Human relations : towards the integration of the social sciences
11
Human relations
10
Journal of vocational behavior
10
Journal of business research : JBR
8
Human resource management review
7
Journal of business ethics : JBE
7
Journal of management & organization : JMO
7
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
7
The Academy of Management review : AMR
7
International journal of organizational analysis
5
Journal of management : JOM
5
Journal of organizational behavior : OB ; the international journal of industrial, occupational and organizational psychology and behavior
5
Journal of organizational change management
5
Leadership & organization development journal
5
Management research review
5
Academy of Management journal : AMJ
4
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
4
Cogent business & management
4
Group & organization management : an international journal
4
Human resource management
4
International journal of human resource management
4
Journal of leadership & organizational studies : JLOS; official journal of the Midwest Academy of Management
4
Journal of management
4
Journal of management inquiry
4
Management decision
4
Organization : the interdisciplinary journal of organization, theory and society
4
Organization management journal : official journal of the Eastern Academy of Management
4
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
4
Business ethics quarterly : the journal of the Society for Business Ethics
3
Employee relations
3
Human systems management : HSM
3
International journal of business communication : IJBC ; a publication of the Association of Business Communication
3
Journal of leadership & organizational studies : JLOS
3
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ECONIS (ZBW)
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1
How observed customer mistreatment of supervisors affects employees' service sabotage : a cross-cultural examination from the deontic justice theory
Jiang, Wen
;
Shum, Cass
;
Min, Hyounae
;
Ding, Ye
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014310677
Saved in:
2
Organizational trust in times of COVID-19 : hospitality employees' affective responses to managers' communication
Guzzo, Renata F.
;
Wang, Xingyu
;
Madera, Juan M.
; …
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012435921
Saved in:
3
A diary study of work consequences for hotel employees victimized by supervisor from a demand-resource perspective on employee emotions
Park, In-Jo
;
Kim, Peter Beomcheol
;
Jung, Heajung
;
Yun, …
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012425076
Saved in:
4
Do mindfulness and perceived organizational support work? : fear of COVID-19 on restaurant frontline employees' job insecurity and emotional exhaustion
Chen, Han
;
Eyoun, Khalid
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012495032
Saved in:
5
How do empowered employees engage in voice behaviors? : a moderated mediation model based on work-related flow and supervisors' emotional expression spin
Park, In-Jo
;
Doan, Tin
;
Zhu, Dan
;
Kim, Peter Beomcheol
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012547702
Saved in:
6
Workplace bullying in the hospitality industry : a hindrance to the employee mindfulness state and a source of emotional exhaustion
Said, Hamad
;
Tanova, Cem
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012585674
Saved in:
7
The influence of exploitative leadership on hospitality employees’ green innovative behavior : a moderated mediation model
Wang, Zhining
;
Ren, Shuang
;
Chadee, Doren
;
Sun, Chuanwei
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013327970
Saved in:
8
Does a leader's "partiality" affect employees' proactivity in the hospitality industry? : a cross-level analysis
Cheng, Tan
;
Zhang, Pan
;
Guo, Yulang
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012300146
Saved in:
9
The dark side of feeling trusted for hospitality employees : an investigation in two service contexts
Wang, Hongli
;
Huang, Qihai
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 122-131
Persistent link: https://www.econbiz.de/10011981839
Saved in:
10
Organizational injustice and emotional labor of hotel front-line employees
Shapoval, Valeriya
- In:
International journal of hospitality management
78
(
2019
),
pp. 112-121
Persistent link: https://www.econbiz.de/10012012720
Saved in:
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