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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Public management review"
~isPartOf:"The journal of services marketing"
~type:"article"
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Search: subject_exact:"Service innovation"
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Service innovation
34
Innovation
29
Innovation management
21
Innovationsmanagement
21
Dienstleistungssektor
19
Service industry
19
Dienstleistung
16
Services
16
Dienstleistungsinnovation
15
Dienstleistungsqualität
13
Service quality
13
Beziehungsmarketing
7
Customer integration
7
Kundenintegration
7
Relationship marketing
7
service innovation
6
Consumer behaviour
5
Hotel industry
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Hotellerie
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Konsumentenverhalten
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Public services
5
Öffentliche Dienstleistung
5
New product development
4
Produktentwicklung
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Service design
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Customer satisfaction
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Customer service
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Dynamic capabilities
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Dynamische Kompetenzen
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Gesundheitswesen
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Health care system
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Knowledge management
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Knowledge transfer
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Kundenservice
3
Kundenzufriedenheit
3
Social capital
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Sozialkapital
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38
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38
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English
38
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Trischler, Jakob
4
Liu, Chih-Hsing
2
Luu Trong Tuan
2
Randhawa, Praneet
2
Scott, Donald Robert
2
Witell, Lars
2
Aksoy, Lerzan
1
Altinay, Levent
1
Anderson, Laurel
1
Andreassen, Tor Wallin
1
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1
Arundel, Anthony
1
Barrios, Andrés
1
Bouchet, Adrien
1
Bouman, Nijs
1
Brady, Michael K.
1
Brodie, Roderick J.
1
Burgers, Henri
1
Camacho, Sonia
1
Cappiello, Giuseppe
1
Carlini, Joan
1
Casali, G. L.
1
Casoli, Debora
1
Chen, Jiyao
1
Cheng, Yu-chun
1
Chiu, Hung-chang
1
Chu, Mei Tai
1
Cichy, Ronald F.
1
Colurcio, Maria
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D'Lima, Danielle
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Dang, Van Thac
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Daunt, Kate L.
1
Dietrich, Timo
1
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1
Edghiem, Farag
1
Edvardsson, Bo
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Estrada-Mejia, Catalina
1
Fan, Alei
1
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1
Ge, Gloria L.
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International journal of hospitality management
Journal of hospitality marketing & management
Public management review
The journal of services marketing
Journal of business research : JBR
35
The service industries journal
31
Journal of service management
20
Industrial marketing management : the international journal for industrial and high-tech firms
18
Designing for service : key issues and new directions
16
An introduction to industrial service design
14
International journal of services technology and management
14
Service innovation : novel ways of creating value in actor systems
13
Research methods in service innovation
12
Innovating for trust
11
Innovating in practice : perspectives and experiences
11
Service business model innovation in the healthcare and hospital management : models, strategies, tools
11
International journal of innovation management
10
International journal of production economics
10
The journal of business & industrial marketing
10
Journal of service research : JSR
9
Journal of Business Research
7
Service Engineering internationaler Dienstleistungen : [services made in Germany]
7
Service business
7
The journal of product innovation management : an international publication of the Product Development & Management Association
7
European review of service economics and management
6
International Journal of Innovation Management (ijim)
6
International journal of business innovation and research : IJBIR
6
International journal of contemporary hospitality management
6
Journal of open innovation : technology, market, and complexity
6
Technological forecasting & social change : an international journal
6
Technovation : the international journal of technological innovation, entrepreneurship and technology management
6
Handbook of service science ; [Vol. 1]
5
International journal of innovation and technology management
5
International journal of services, economics and management
5
Journal of retailing and consumer services
5
Journal of service research
5
Journal of the Academy of Marketing Science
5
Service design and delivery
5
Geschäftsmodelle - Wertschöpfung - Transformation
4
IEEE transactions on engineering management : EM
4
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ECONIS (ZBW)
38
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1
Evidence use as sociomaterial practice? : a qualitative study of decision-making on introducing service innovations in health care
Turner, Simon
;
D'Lima, Danielle
;
Sheringham, Jessica
; …
- In:
Public management review
24
(
2022
)
7
,
pp. 1075-1099
Persistent link: https://www.econbiz.de/10013355275
Saved in:
2
Effect of knowledge search depth, user co-creation and moderating factors on the outcomes of service innovations by European public sector organizations
Burgers, Henri
;
Arundel, Anthony
;
Casali, G. L.
- In:
Public management review
26
(
2024
)
3
,
pp. 746-769
Persistent link: https://www.econbiz.de/10014549166
Saved in:
3
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
4
Design for experience : a public service design approach in the age of digitalization
Trischler, Jakob
;
Westman Trischler, Jessica
- In:
Public management review
24
(
2022
)
8
,
pp. 1251-1270
Persistent link: https://www.econbiz.de/10013355296
Saved in:
5
SDG commentary: economic services for work and growth for all humans
Subramony, Mahesh
;
Rosenbaum, Mark
- In:
The journal of services marketing
38
(
2024
)
2
,
pp. 190-216
Persistent link: https://www.econbiz.de/10014473616
Saved in:
6
Effects of internal strategic resources and capabilities on service innovation
Dang, Van Thac
;
Wang, Jianming
;
Le Van Huy
;
Nguyen, Ninh
- In:
Journal of hospitality marketing & management
33
(
2024
)
1
,
pp. 112-144
Persistent link: https://www.econbiz.de/10014438605
Saved in:
7
Effects of customer relationship management on service innovation : moderating role of managers' risk-taking behavior and interaction frequency
Randhawa, Praneet
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 190-207
Persistent link: https://www.econbiz.de/10014511800
Saved in:
8
Transforming health-care service through consumer co-creation : directions for service design
Carlini, Joan
;
Muir, Rachel
;
McLaren-Kennedy, Annette
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 326-343
Persistent link: https://www.econbiz.de/10014515638
Saved in:
9
Reducing deviant consumer behaviour with service robot guardians
Dootson, Paula
;
Greer, Dominique A.
;
Letheren, Kate
; …
- In:
The journal of services marketing
37
(
2023
)
3
,
pp. 276-286
Persistent link: https://www.econbiz.de/10014228965
Saved in:
10
Robotic technologies and well-being for older adults living at home
Ge, Gloria L.
;
Schleimer, Stephanie C.
- In:
The journal of services marketing
37
(
2023
)
3
,
pp. 340-350
Persistent link: https://www.econbiz.de/10014228975
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