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~isPartOf:"International journal of hospitality management"
~isPartOf:"Managing service quality : MSQ ; an international journal"
~subject:"Service quality"
~subject:"USA"
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Service quality
USA
Perception
49
Wahrnehmung
49
Consumer behaviour
37
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24
Restaurant industry
24
Customer satisfaction
17
Kundenzufriedenheit
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Jang, Soocheong
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Alotaibi, Salman
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International journal of hospitality management
Managing service quality : MSQ ; an international journal
Academy of Management journal : AMJ
12
Working paper / National Bureau of Economic Research, Inc.
12
Journal of retailing and consumer services
9
Journal of consumer research : JCR ; an interdisciplinary bimonthly
8
Services marketing quarterly
8
International journal of selection and assessment
7
Journal of business and psychology
6
Journal of travel and tourism marketing
5
International journal of consumer studies
4
International journal of contemporary hospitality management
4
Journal of business ethics : JOBE
4
Journal of hospitality marketing & management
4
Journal of strategic marketing
4
The journal of consumer marketing
4
CESifo working papers
3
Discussion paper / Centre for Economic Policy Research
3
International journal of services and operations management
3
Journal of Contemporary Issues in Business and Government
3
Journal of education for business
3
Journal of international consumer marketing
3
Journal of management research
3
Journal of managerial issues : JMI
3
Marketing intelligence & planning
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Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
3
Quality management journal : QMJ
3
SpringerLink / Bücher
3
The American economic review
3
The review of financial studies
3
Total quality management & business excellence
3
Tourism management : research, policies, practice
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Amfiteatru economic : an economic and business research periodical
2
Applied economics
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Behavioral research in accounting
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Boston College working papers in economics
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Consumer perception of product risks and benefits
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Forschungsgruppe Konsum und Verhalten
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Health marketing quarterly
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ECONIS (ZBW)
21
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1
Veganism, a new hotel paradigm : exploring the attributes of vegan-friendly hotels and guest approach behaviors
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Han, Heesup
- In:
International journal of hospitality management
117
(
2024
),
pp. -11
Persistent link: https://www.econbiz.de/10014457839
Saved in:
2
Towards sustainable servicescape : tourists' perspectives of accommodation service attributes
Väisänen, Hanna-Maija
;
Uusitalo, Outi
;
Ryynänen, Toni
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014310681
Saved in:
3
Does pro-customer behavior always do the trick? : an investigation of pro-customer deviance
Ma, Xiuli
;
Xu, Xiaowei
;
Hu, JiaJing
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014439937
Saved in:
4
The Hijabi servers : customers' perception of employees' physical appearance in restaurants
Sonmez, Damla
;
Ali, Faizan
;
Wildes, Vivienne
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014439972
Saved in:
5
Consumers' perceived effectiveness of COVID-19 mitigation strategies in restaurants : what went well and what could we do better?
Xu, Yang
;
Singh, Smita
;
Olson, Eric D.
;
Jeong, EunHa
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209271
Saved in:
6
Managing customers' undesirable responses towards hospitality service brands during service failure : the moderating role of other customer perception
Sarkar, Abhigyan
;
Sarkar, Juhi Gahlot
;
Sreejesh, S.
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012495095
Saved in:
7
Social servicescape's impact on customer perceptions of the hospitality brand : the role of branded social cues
Garmaroudi, Saeed Andaji
;
King, Ceridwyn
;
Lu, Lu
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012435849
Saved in:
8
How do authenticity and quality perceptions affect dining experiences and recommendations of food trucks? : the moderating role of perceived risk
Shafieizadeh, Kiyan
;
Alotaibi, Salman
;
Tao, Chen-Wei
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012436029
Saved in:
9
Restaurants and wine by-the-glass consumption : motivational process model of risk perception, involvement and information-related behaviour
Bruwer, Johan
;
Cohen, Justin
- In:
International journal of hospitality management
77
(
2019
),
pp. 270-280
Persistent link: https://www.econbiz.de/10011988549
Saved in:
10
Measuring perceived cleanliness in service environments : scale development and validation
Vos, Martijn C.
;
Galetzka, Mirjam
;
Mobach, Mark P.
; …
- In:
International journal of hospitality management
83
(
2019
),
pp. 11-18
Persistent link: https://www.econbiz.de/10012121900
Saved in:
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