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~isPartOf:"International journal of hospitality management"
~isPartOf:"The international journal of human resource management"
~person:"Baker, Melissa A."
~person:"Lam, Long W."
~person:"Qian, Jing"
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Search: subject_exact:"Organisational citizenship behavior"
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Arbeitsverhalten
6
Work behaviour
6
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2
Incivility
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Leadership style
2
Arbeitsleistung
1
Arbeitszufriedenheit
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Communication
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Macau
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OCB
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Procedural support
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Quality of life
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Baker, Melissa A.
Lam, Long W.
Qian, Jing
King, Ceridwyn
5
Qu, Hailin
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Alfes, Kerstin
4
Karatepe, Osman M.
4
Kim, Peter Beomcheol
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Kim, Woo Gon
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Chang, Kirk
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Ariza-Montes, Antonio
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International journal of hospitality management
The international journal of human resource management
Journal of business research : JBR
3
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
2
Journal of management & organization : JMO
2
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
2
Advances in global leadership
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Asia Pacific journal of management
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Human relations
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International journal of human resource management
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Journal of business and psychology
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Journal of business ethics : JBE
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Journal of management & organization : journal of Australian and New Zealand Academy of Management
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Journal of management : JOM
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Journal of managerial psychology
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Journal of vocational behavior
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The Cornell hospitality quarterly
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ECONIS (ZBW)
6
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1
From angels to demons : uncovering the relationships between tipping, social dignity, OCB and incivility intentions
Wang, Danni
;
Baker, Melissa A.
;
Kim, Youngsun Sean
;
Ma, …
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013198506
Saved in:
2
Dealing with customer incivility : the effects of managerial support on employee psychological well-being and quality-of-life
Baker, Melissa A.
;
Kim, Kawon Kathy
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241795
Saved in:
3
Returning good for evil : a study of customer incivility and extra-role customer service
Zhu, Julie N. Y.
;
Lam, Long W.
;
Lai, Jennifer Y. M.
- In:
International journal of hospitality management
81
(
2019
),
pp. 65-72
Persistent link: https://www.econbiz.de/10012128321
Saved in:
4
How does growth need strength influence employee outcomes? : the roles of hope, leadership, and cultural value
Lin, Xiao Song
;
Qian, Jing
;
Li, Min
;
Zhen, George Xiong Chen
- In:
The international journal of human resource management
29
(
2018
)
17
,
pp. 2524-2551
Persistent link: https://www.econbiz.de/10011950913
Saved in:
5
The presence of a feedback-seeking role model in promoting employee feedback seeking : a moderated mediation model
Qian, Jing
;
Fu, Yang
;
Han, Zhuo Rachel
;
Wang, Haiwan
; …
- In:
The international journal of human resource management
29
(
2018
)
18
,
pp. 2682-2700
Persistent link: https://www.econbiz.de/10011951007
Saved in:
6
Feeling lonely at work : investigating the consequences of unsatisfactory workplace relationships
Lam, Long W.
;
Lau, Dora C.
- In:
The international journal of human resource management
23
(
2012
)
20
,
pp. 4265-4282
Persistent link: https://www.econbiz.de/10009665077
Saved in:
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