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~isPartOf:"International journal of hospitality management"
~isPartOf:"The service industries journal"
~person:"Josiassen, Alexander"
~subject:"Beziehungsmarketing"
~subject:"Business services"
~subject:"Knowledge transfer"
~subject:"Learning organization"
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Search: subject:"firm performance"
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Beziehungsmarketing
Business services
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Firm performance
5
Unternehmenserfolg
5
Hotel industry
4
Hotellerie
4
Performance measurement
3
Performance-Messung
3
Hotel performance
2
Relationship marketing
2
Agglomeration effect
1
Agglomerationseffekt
1
Beschwerdemanagement
1
CRM dimensions
1
Complaint management
1
Consumer behaviour
1
Corporate Governance
1
Corporate Social Responsibility
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Corporate governance
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Corporate social responsibility
1
Customer complaints
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Customer satisfaction
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Data envelopment analysis
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Dienstleistungsqualität
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Environmental management
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Equity model
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Hotel
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International diversity
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International intensity
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Internationalization
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Konsumentenverhalten
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Kundenzufriedenheit
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Multinationales Unternehmen
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Josiassen, Alexander
Assaf, A. Georges
2
Wu, Shwu-ing
2
Aknar, Ahmet
1
Ali, Sadaqat
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Ali, Wajahat
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Arana, German
1
Auh, Seigyoung
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Cvelbar, Ljubica Knezevic
1
Cvelbar, Ljubica Knežević
1
Dong, Yun
1
Eickelpasch, Alexander
1
Gamage, Thilini Chathurika
1
González-Benito, Óscar
1
Guo, Gongxing
1
Heras-Saizarbitoria, Iñaki
1
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1
Hodari, Demian
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International journal of hospitality management
The service industries journal
Tourism economics : the business and finance of tourism and recreation
2
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ECONIS (ZBW)
2
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The effects of customer voice on hotel performance
Assaf, A. Georges
;
Josiassen, Alexander
;
Cvelbar, …
- In:
International journal of hospitality management
44
(
2015
),
pp. 77-83
Persistent link: https://www.econbiz.de/10010501234
Saved in:
2
CRM and the bottom line : do all CRM dimensions affect
firm
performance
?
Josiassen, Alexander
;
Assaf, A. Georges
;
Cvelbar, …
- In:
International journal of hospitality management
36
(
2014
),
pp. 130-136
Persistent link: https://www.econbiz.de/10010239305
Saved in:
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