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~isPartOf:"International journal of hospitality management"
~person:"Miao, Li"
~subject:"Hotel industry"
~subject:"Konsumentenverhalten"
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Hotel industry
Konsumentenverhalten
Consumer behaviour
8
Hotellerie
6
USA
6
United States
6
Gastgewerbe
4
Hospitality industry
4
China
3
Customer service
3
Dienstleistungsqualität
3
Führungskräfte
3
Hospital
3
Krankenhaus
3
Kundenservice
3
Managers
3
Service quality
3
Airbnb
2
Beschwerdemanagement
2
Beziehungsmarketing
2
Complaint management
2
Coronavirus
2
Customer satisfaction
2
Epidemic
2
Epidemie
2
Gastronomie
2
Kundenzufriedenheit
2
Personalisierung
2
Personalization
2
Relationship marketing
2
Restaurant industry
2
Sharing economy
2
Social behaviour
2
Soziales Verhalten
2
Analysis of variance
1
Approach
1
Arbeitsmigranten
1
Attribution of responsibility
1
Ausländisch
1
Bewertung
1
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Article
12
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Article in journal
12
Aufsatz in Zeitschrift
12
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English
12
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Miao, Li
Han, Heesup
40
Jang, Soocheong
40
Mattila, Anna S.
28
Law, Chun Hung Roberts
25
Kim, Woo Gon
23
Lee, Seoki
17
Line, Nathaniel D.
15
Okumus, Fevzi
15
Hanks, Lydia
14
Karatepe, Osman M.
14
Kim, Seongseop
14
Hyun, Sunghyup Sean
13
Law, Rob
13
Qu, Hailin
13
Wei, Wei
12
Wu, Luorong
12
Chen, Ming-Hsiang
11
Gursoy, Dogan
11
Jeong, EunHa
11
Magnini, Vincent P.
11
Zhang, Lu
11
Assaf, A. Georges
10
Chan, Eric S. W.
10
Heo, Cindy Yoonjoung
10
Lu, Lu
10
Wong, IpKin Anthony
10
Yang, Yang
10
Filimonau, Viachaslau
9
Hwang, Jinsoo
9
Kim, Peter Beomcheol
9
Köseoglu, Mehmet Ali
9
Liu, Qing
9
Wang, Yao-Chin
9
Cheung, Catherine
8
Cho, Meehee
8
Chua, Bee-Lia
8
Kim, DongHee
8
Kim, Jong-Hyeong
8
Rahman, Imran
8
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International journal of hospitality management
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of hospitality marketing & management
3
International journal of contemporary hospitality management
2
Journal of revenue and pricing management
2
Journal of business research : JBR
1
Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The journal of services marketing
1
Tourism management : research, policies, practice
1
Tourism review : the official journal of the AIEST
1
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ECONIS (ZBW)
12
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12
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1
The pandemic's effects on customer-to-customer engagement in hospitality consumption : a multi-country investigation
Miao, Li
;
So, Kevin Kam Fung
;
Im, Jinyoung
;
Jiang, Ting
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013185273
Saved in:
2
Complaints and resolutions in a peer-to-peer business model
Moon, Hyoungeun
;
Wei, Wei
;
Miao, Li
- In:
International journal of hospitality management
81
(
2019
),
pp. 239-248
Persistent link: https://www.econbiz.de/10012128338
Saved in:
3
Peer-to-peer interactions : perspectives of Airbnb guests and hosts
Moon, Hyoungeun
;
Miao, Li
;
Hanks, Lydia
;
Line, Nathaniel D.
- In:
International journal of hospitality management
77
(
2019
),
pp. 405-414
Persistent link: https://www.econbiz.de/10011988666
Saved in:
4
Customer responses to intercultural communication accommodation strategies in hospitality service encounters
Wang, Chen-Ya
;
Miao, Li
;
Aattila, Anna S.
- In:
International journal of hospitality management
51
(
2015
),
pp. 96-104
Persistent link: https://www.econbiz.de/10011413951
Saved in:
5
Self-regulation and "other consumers" at service encounters : a sociometer perspective
Miao, Li
- In:
International journal of hospitality management
39
(
2014
),
pp. 122-129
Persistent link: https://www.econbiz.de/10010389398
Saved in:
6
Consumers' pro-environmental behavior and the underlying motivation : a comparison between household and hotel settings
Miao, Li
;
Wei, Wei
- In:
International journal of hospitality management
32
(
2013
),
pp. 102-112
Persistent link: https://www.econbiz.de/10009717662
Saved in:
7
Customer engagement behaviors and hotel responses
Wei, Wei
;
Miao, Li
;
Huang, Zhuowei
- In:
International journal of hospitality management
33
(
2013
),
pp. 316-330
Persistent link: https://www.econbiz.de/10009746352
Saved in:
8
When family rooms become guest lounges : work-family balance of B&B innkeepers
Li, Yuan
;
Miao, Li
;
Zhao, Xinyuan
;
Lehto, Xinran Y.
- In:
International journal of hospitality management
34
(
2013
),
pp. 138-149
Persistent link: https://www.econbiz.de/10009766720
Saved in:
9
The influence of self-construal and co-consumption others on consumer complaining behavior
Wei, Wei
;
Miao, Li
;
Cai, Liping A.
;
Adler, Howard
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 764-771
Persistent link: https://www.econbiz.de/10009544310
Saved in:
10
Consumers’ responses to ambivalent online hotel reviews : the role of perceived source credibility and pre-decisional disposition
Xie, Hui
;
Miao, Li
;
Kuo, Pei-jou
;
Lee, Bo-youn
- In:
International journal of hospitality management
30
(
2011
)
1
,
pp. 178-183
Persistent link: https://www.econbiz.de/10008821958
Saved in:
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