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~isPartOf:"International journal of hospitality management"
~subject:"Arbeitsverhalten"
~subject:"Hostile attribution bias"
~subject:"Kundenzufriedenheit"
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Arbeitsverhalten
Hostile attribution bias
Kundenzufriedenheit
Arbeitszufriedenheit
6
Customer service
6
Job satisfaction
6
Kundenservice
6
Dienstleistungsqualität
5
Proactive personality
5
Service quality
5
Work behaviour
5
Führungsstil
4
Leadership style
4
Proactive customer service performance
4
Arbeitsleistung
3
Employee retention
3
Hotel industry
3
Hotellerie
3
Job performance
3
Mitarbeiterbindung
3
Personality psychology
3
Persönlichkeitspsychologie
3
Arbeitsgruppe
2
Beziehungsmarketing
2
Career development
2
Coronavirus
2
Customer satisfaction
2
Emotion
2
Environmental management
2
Erwerbsverlauf
2
Gastgewerbe
2
Hospital
2
Hospitality industry
2
Karriereplanung
2
Krankenhaus
2
Leistungsmotivation
2
Occupational attainment
2
Organizational behaviour
2
Relationship marketing
2
Team
2
Umweltmanagement
2
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English
6
Author
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Buil, Isabel
1
Cheng, Bao
1
Cheng, Tan
1
Deng, Xincai
1
Dong, Yun
1
Du, Juan
1
Guo, Gongxing
1
Guo, Yulang
1
King, Ceridwyn
1
Lin, Xinyue
1
Lyu, Yijing
1
Ma, Emily Jintao
1
Matute, Jorge
1
Pardos Martínez, Eva
1
Peng, Yan
1
Wang, Yao-Chin
1
Xiong, Lina
1
Xu, Shi
1
Ye, Yijiao
1
Zhang, Pan
1
Zhou, Xing
1
Zhu, Hong
1
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International journal of hospitality management
Journal of vocational behavior
16
Career development international : the journal for executive, consultants, academics and individuals
5
Human relations : towards the integration of the social sciences
5
International journal of contemporary hospitality management
5
International journal of human resource management
5
Journal of management & organization : JMO
5
Cogent business & management
4
Journal of business ethics : JOBE
4
Journal of career development
4
Journal of managerial psychology
4
The service industries journal
4
Baltic journal of management : BJM
3
Frontiers of business research in China : selected publications from Chinese universities
3
Human relations
3
Journal of business and psychology
3
Journal of hospitality and tourism insights
3
Journal of hospitality marketing & management
3
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
3
Personnel review
3
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
3
Career development international
2
Employee relations
2
European management journal
2
Human resource management journal
2
Human resource management journal : HRMJ ; the definitive journal linking human resource management policy and practice
2
Human resource management review
2
Human systems management : HSM
2
International journal of organizational analysis
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of leadership & organizational studies : JLOS
2
Journal of management
2
Journal of open innovation : technology, market, and complexity
2
Leadership & organization development journal
2
Management decision : MD
2
Management research review
2
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
2
Proactivity at work : making things happen in organizations
2
The international journal of human resource management
2
Accounting and business research : a research quarterly publ. by the Inst. of Chartered Accountants in England and Wales
1
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ECONIS (ZBW)
6
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6
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6
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date (oldest first)
1
When
proactive
employees meet the autonomy of work : a moderated mediation model based on agency theory and job characteristics theory
Ma, Emily Jintao
;
Du, Juan
;
Xu, Shi
;
Wang, Yao-Chin
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227652
Saved in:
2
Does customer incivility undermine employees' service performance?
Cheng, Bao
;
Dong, Yun
;
Zhou, Xing
;
Guo, Gongxing
;
Peng, Yan
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012293791
Saved in:
3
Does a leader's "partiality" affect employees' proactivity in the hospitality industry? : a cross-level analysis
Cheng, Tan
;
Zhang, Pan
;
Guo, Yulang
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012300146
Saved in:
4
Transformational leadership and employee performance : the role of identification, engagement and
proactive
personality
Buil, Isabel
;
Pardos Martínez, Eva
;
Matute, Jorge
- In:
International journal of hospitality management
77
(
2019
),
pp. 64-75
Persistent link: https://www.econbiz.de/10011988436
Saved in:
5
Too much of a good thing? : examining how
proactive
personality affects employee brand performance under formal and informal organizational support
Xiong, Lina
;
King, Ceridwyn
- In:
International journal of hospitality management
68
(
2018
),
pp. 12-22
Persistent link: https://www.econbiz.de/10011811126
Saved in:
6
Exploring the dynamic effect of multi-quality attributes on overall satisfaction : the case of incentive events
Zhu, Hong
;
Lyu, Yijing
;
Deng, Xincai
;
Ye, Yijiao
- In:
International journal of hospitality management
64
(
2017
),
pp. 62-72
Persistent link: https://www.econbiz.de/10011731682
Saved in:
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