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~isPartOf:"International journal of hospitality management"
~subject:"Service management"
~subject:"Team"
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Service management
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Tourism employees
171
Tourismusberufe
171
Hotel industry
129
Hotellerie
129
Arbeitszufriedenheit
75
Job satisfaction
75
Arbeitsverhalten
38
Work behaviour
38
Arbeitskräfte
37
Workforce
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Employee retention
31
Mitarbeiterbindung
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Dienstleistungsqualität
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Service quality
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Emotion
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Leistungsmotivation
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Gastronomie
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Restaurant industry
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Consumer behaviour
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Customer satisfaction
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Arbeitsmobilität
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Relationship marketing
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Hotel employees
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Coronavirus
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Cheung, Catherine
2
Bilgihan, Anil
1
Bizjak, Boštjan
1
Cheng, Xusen
1
Fabjan, Daša3
1
Fu, Shixuan
1
Guchait, Priyanko
1
Hamilton, Katherine
1
Hu, Rong
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Knežević, Mladen
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Kukulj, Staša
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Lam, Rachel
1
Lin, Meizhen
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Ling, Qian
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Liu, Yanling
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Lugosi, Peter
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Okumus, Fevzi
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International journal of hospitality management
International journal of contemporary hospitality management
2
European research studies
1
Inventi impact: service sector
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of service management
1
Organizational knowledge facilitation through communities of practice and emerging markets
1
Schriftenreihe des IMT : Schriftenreihe des Instituts für Management und Tourismus
1
Service business
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The international journal of business science & applied management : IJBSAM
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ECONIS (ZBW)
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1
The impacts of cultural intelligence and emotional labor on the job satisfaction of luxury hotel employees
Lam, Rachel
;
Cheung, Catherine
;
Lugosi, Peter
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013266130
Saved in:
2
The effects of service climate and internal service quality on frontline hotel employees' service-oriented behaviors
Lin, Meizhen
;
Ling, Qian
;
Liu, Yanling
;
Hu, Rong
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012820015
Saved in:
3
Designing collaboration process facilitation in hotel management teams to improve collaboration performance
Fu, Shixuan
;
Cheng, Xusen
;
Su, Linlin
;
Bilgihan, Anil
; …
- In:
International journal of hospitality management
88
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012293857
Saved in:
4
The physical appearance of hotel guests : the impact on service providers’ communication and quality of service
Knežević, Mladen
;
Tomka, Dragica
;
Bizjak, Boštjan
; …
- In:
International journal of hospitality management
51
(
2015
),
pp. 8-14
Persistent link: https://www.econbiz.de/10011413936
Saved in:
5
The relationship between hotel employees’ cross-cultural competency and team performance in multi-national hotel companies
Sucher, Worarak
;
Cheung, Catherine
- In:
International journal of hospitality management
49
(
2015
),
pp. 93-104
Persistent link: https://www.econbiz.de/10011379954
Saved in:
6
The temporal priority of team learning behaviors vs. shared mental models in service management teams
Guchait, Priyanko
;
Hamilton, Katherine
- In:
International journal of hospitality management
33
(
2013
),
pp. 19-28
Persistent link: https://www.econbiz.de/10009746529
Saved in:
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