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~isPartOf:"International journal of hospitality management"
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Dienstleistungsqualität
3
Service quality
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Customer satisfaction
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Hotel industry
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Hotellerie
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International journal of hospitality management
European Business Review
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European business review : EBR ; the official journal of the International Management Centres, Europe
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International journal of business and globalisation : IJBG
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International journal of services and standards
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Journal of Service Management
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Journal of Services Marketing
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Journal of hospitality marketing & management
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Journal of service management
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Marketing Intelligence & Planning
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Production and operations management : the flagship research journal of the Production and Operations Management Society
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The international journal of human resource management
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The journal of services marketing
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Tourism management : research, policies, practice
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Verslas : teorija ir praktika : Vilniaus Gedimino Technikos Universiteto mokslo žurnalas
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ECONIS (ZBW)
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The effects of service climate and
internal
service
quality
on frontline hotel employees' service-oriented behaviors
Lin, Meizhen
;
Ling, Qian
;
Liu, Yanling
;
Hu, Rong
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012820015
Saved in:
2
Applying service profit chain model to the Korean restaurant industry
Kim, Gi-jin
- In:
International journal of hospitality management
36
(
2014
),
pp. 1-13
Persistent link: https://www.econbiz.de/10010239422
Saved in:
3
Factors influencing
internal
service
quality
at international tourist hotels
Chen, Wen-jung
- In:
International journal of hospitality management
35
(
2013
),
pp. 152-160
Persistent link: https://www.econbiz.de/10010225822
Saved in:
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