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~isPartOf:"International journal of management & enterprise development : IJMED"
~subject:"Customer service"
~subject:"Großbritannien"
~subject:"Innovation"
~subject:"Messung"
~type_genre:"Case study"
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Großbritannien
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International journal of management & enterprise development : IJMED
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Cases on managing e-services
1
Corporate brand and corporate reputation
1
International journal of business innovation and research
1
International journal of services and operations management
1
Journal of accounting and public policy
1
Journal of air transport management
1
Journal of electronic commerce research : JECR
1
Journal of transport economics and policy
1
Marketing through minefields
1
Quality management journal : QMJ
1
Schriften des Institut für Finanzdienstleistungen e.V.
1
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
1
Strategic change : SC ; briefings in entrepreneurial finance
1
Systems thinking : from heresy to practice ; public and private sector studies
1
The journal of business & industrial marketing
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The service industries journal
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Tourism management : research, policies, practice
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Improving a quality system through a management process of Trane Thailand
Phusavat, Kongkiti
;
Chuancharoen, Supakij
; …
- In:
International journal of management & enterprise …
9
(
2010
)
4
,
pp. 348-363
Persistent link: https://www.econbiz.de/10008821747
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