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~isPartOf:"International journal of organizational analysis"
~subject:"Public administration"
~subject:"Service quality"
~subject:"Öffentliche Dienstleistung"
~type_genre:"Aufsatz in Zeitschrift"
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ISO 9001 and the public service : an investigation of the effect of the QMS on the quality of public service organizations
López-Lemus, Jorge Armando
- In:
International journal of organizational analysis
31
(
2023
)
4
,
pp. 1143-1164
Persistent link: https://www.econbiz.de/10014328679
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