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~isPartOf:"International journal of production economics"
~source:"econis"
~subject:"Dienstleistung"
~subject:"Produktivität"
~subject:"Relationship marketing"
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Search: subject:"Service industry"
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Dienstleistung
Produktivität
Relationship marketing
Service industry
59
Dienstleistungssektor
58
Industrie
18
Manufacturing industries
18
Dienstleistungsqualität
14
Innovation
14
Service quality
14
Services
13
Innovation management
11
Innovationsmanagement
11
Bundling strategy
10
Leistungsbündel
10
Lieferkette
10
Supply chain
10
Business services
8
Service innovation
8
Servitization
8
Unternehmensdienstleistung
8
Firm performance
7
Productivity
7
Unternehmenserfolg
7
New product development
6
Produktentwicklung
6
Beziehungsmarketing
5
Performance measurement
5
Performance-Messung
5
Lieferantenmanagement
4
Outsourcing
4
Quality management
4
Qualitätsmanagement
4
Resource-based view
4
Ressourcenorientierter Ansatz
4
Service science
4
Supplier relationship management
4
Theorie
4
Theory
4
Beschwerdemanagement
3
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14
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Article
22
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1
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Article in journal
23
Aufsatz in Zeitschrift
23
Collection of articles of several authors
1
Sammelwerk
1
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English
23
Author
All
Lun, Y. H. Venus
3
Chiu, Anthony
2
Disney, Stephen M.
2
Lim, Ming K.
2
Naim, Mohamed
2
Quaddus, Mohammed
2
Tseng, Minglang
2
Wu, Kuo-Jui
2
Ageron, B.
1
Amorim, Marlene
1
Avinadav, Tal
1
Batista, Luciano
1
Burton, Jamie
1
Calabrese, Armando
1
Chae, Bongsug Kevin
1
Cheng, T. C. E.
1
Chernonog, Tatyana
1
Chong, Alain Yee Loong
1
Chowdhury, Hedayet
1
Cárdenas-Barrón, Leopoldo Eduardo
1
Davis-Poynter, Simon
1
Dominguez-Péry, C.
1
Falk, Martin
1
Gehringer, Agnieszka
1
Hagsten, Eva
1
Hanukov, Gabi
1
Huang, Liujia
1
Jayaram, Jayanth
1
Jayaraman, Vaidy
1
Laporte, Audrey
1
Lee, Peter K. C.
1
Li, Helong
1
Lin, Winston T.
1
Liu, Zuoming
1
Luo, Yadong
1
Mackelprang, Alan W.
1
Maull, Roger
1
Melão, Nuno
1
Neubert, Gilles
1
Ng, Irene
1
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Published in...
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International journal of production economics
The service industries journal
62
Journal of business research : JBR
47
The journal of services marketing
46
Journal of service research : JSR
35
Journal of service management
31
Journal of retailing and consumer services
22
Journal of service research
22
SpringerLink / Bücher
19
Industrial marketing management : the international journal for industrial and high-tech firms
18
International journal of services technology and management
18
Service business
18
Services marketing quarterly
17
The journal of business & industrial marketing
15
RIETI discussion paper
12
Structural change and economic dynamics : SC+ED
12
Journal of the Academy of Marketing Science
11
Schriften zum Produktionsmanagement
11
Economics of innovation and new technology
10
International journal of hospitality management
10
Applied economics
9
Discussion paper
9
Discussion paper / Centre for Economic Policy Research
9
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
Managing service quality : MSQ ; an international journal
9
Discussion paper series / IZA
8
European review of service economics and management
8
International journal of contemporary hospitality management
8
International journal of quality and service sciences
8
ZEW discussion papers
8
International journal of services and operations management
7
International productivity monitor
7
The handbook of innovation and services : a multi-disciplinary perspective
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
ADB economics working paper series
6
Europäische Hochschulschriften / 5
6
IZA Discussion Paper
6
Interaktionen im Dienstleistungsbereich
6
International journal of production research
6
Springer eBook Collection
6
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ECONIS (ZBW)
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1
Examining consumer complaints from an on-demand service platform
Yan, Nina
;
Xu, Xun
;
Tong, Tingting
;
Huang, Liujia
- In:
International journal of production economics
237
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012607202
Saved in:
2
Multichannel service failure and recovery in a O2O era : a qualitative multi-method research in the banking services industry
Reis, João
;
Amorim, Marlene
;
Melão, Nuno
- In:
International journal of production economics
215
(
2019
),
pp. 24-33
Persistent link: https://www.econbiz.de/10012036645
Saved in:
3
A simulation-based heuristic that promotes business profit while increasing the perceived quality of service industries
Trigos, Federico
;
Vazquez, Alan R.
;
Cárdenas-Barrón, …
- In:
International journal of production economics
211
(
2019
),
pp. 60-70
Persistent link: https://www.econbiz.de/10012013918
Saved in:
4
Reprint of: Service innovation in sustainable product service systems : mproving performance under linguistic preferences
Tseng, Minglang
;
Wu, Kuo-Jui
;
Chiu, Anthony
;
Lim, Ming K.
; …
- In:
International journal of production economics
217
(
2019
),
pp. 159-170
Persistent link: https://www.econbiz.de/10012129247
Saved in:
5
Improving efficiency in service systems by performing and storing "preliminary services"
Hanukov, Gabi
;
Avinadav, Tal
;
Chernonog, Tatyana
; …
- In:
International journal of production economics
197
(
2018
),
pp. 174-185
Persistent link: https://www.econbiz.de/10011820954
Saved in:
6
Service innovation in sustainable product service systems : improving performance under linguistic preferences
Tseng, Minglang
;
Wu, Kuo-Jui
;
Chiu, Anthony
;
Lim, Ming K.
; …
- In:
International journal of production economics
203
(
2018
),
pp. 414-425
Persistent link: https://www.econbiz.de/10011900480
Saved in:
7
The unbalanced indirect effects of task characteristics on performance in professional service outsourcing
Liu, Zuoming
;
Jayaraman, Vaidy
;
Luo, Yadong
- In:
International journal of production economics
193
(
2017
),
pp. 281-293
Persistent link: https://www.econbiz.de/10011758443
Saved in:
8
Overcoming the challenges that hinder new service development by manufacturers with diverse services strategies
Burton, Jamie
;
Story, Vicky M.
;
Raddats, Chris
; …
- In:
International journal of production economics
192
(
2017
),
pp. 29-39
Persistent link: https://www.econbiz.de/10011782297
Saved in:
9
Servitization through outcome-based contract : a systems perspective from the defence industry
Batista, Luciano
;
Davis-Poynter, Simon
;
Ng, Irene
; …
- In:
International journal of production economics
192
(
2017
),
pp. 133-143
Persistent link: https://www.econbiz.de/10011782331
Saved in:
10
Special issue on "innovative service and manufacturing design"
Lun, Y. H. Venus
;
Quaddus, Mohammed
;
Naim, Mohamed
; …
- In:
International journal of production economics
171
(
2016
),
pp. 163-164
Persistent link: https://www.econbiz.de/10011437285
Saved in:
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