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~isPartOf:"International journal of productivity and quality management : IJPQM"
~person:"Büttgen, Marion"
~person:"Talib, Faisal"
~subject:"Erfolgsfaktor"
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International journal of productivity and quality management : IJPQM
Benchmarking : an international journal ; BIJ
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Studying the impact of total quality management in service industries
Talib, Faisal
;
Rahman, Zillur
- In:
International journal of productivity and quality …
6
(
2010
)
2
,
pp. 249-268
Persistent link: https://www.econbiz.de/10008646944
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