//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of productivity and quality management : IJPQM"
~subject:"Produktivität"
~subject:"Service quality"
~type:"article"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Service industry"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Produktivität
Service quality
Dienstleistungssektor
15
Service industry
15
Quality management
12
Qualitätsmanagement
12
Industrie
5
Manufacturing industries
5
Dienstleistungsqualität
4
Customer satisfaction
3
Kundenzufriedenheit
3
Employee suggestion system
2
Erfolgsfaktor
2
Productivity
2
Six Sigma
2
Success factor
2
Vorschlagswesen
2
service quality
2
AHP approach
1
AHP-Verfahren
1
ASS
1
Automotive industry
1
Benchmarking
1
Business process management
1
CFA
1
Call centre
1
Callcenter
1
Customer integration
1
DMAIC
1
Deutschland
1
Dienstleistungsmanagement
1
Egypt
1
Factor analysis
1
Faktorenanalyse
1
Fuzzy sets
1
Fuzzy-Set-Theorie
1
Germany
1
Gesundheitsversorgung
1
Gesundheitswesen
1
HR marketing
1
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Language
All
English
5
Author
All
Adil, Mohd
1
Alliprandini, Dário H.
1
Aparecida de Mattos, Claudia
1
Chiarini, Andrea
1
Herrera-de-la-Barrera, Jasmin
1
Iglesias-Navas, Maria Auxiliadora
1
Narvaez-Zuñiga, Claudio Romano
1
Nasir, Mohd
1
Pulido-Rojano, Alexander
1
Shahin, Arash
1
Teixeira, André L.
1
more ...
less ...
Published in...
All
International journal of productivity and quality management : IJPQM
The journal of services marketing
41
The service industries journal
41
Journal of business research : JBR
26
Journal of retailing and consumer services
25
Journal of service management
22
International journal of hospitality management
20
International journal of production economics
19
Journal of service research : JSR
19
Services marketing quarterly
19
Journal of service research
17
Service business
16
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
15
Industrial marketing management : the international journal for industrial and high-tech firms
14
International journal of services and operations management
12
International journal of quality & reliability management
11
Structural change and economic dynamics : SC+ED
11
International journal of contemporary hospitality management
10
Journal of service theory and practice : JSTP
10
European journal of operational research : EJOR
9
International journal of quality and service sciences
9
Journal of the Academy of Marketing Science
9
Benchmarking : an international journal ; BIJ
8
Economics of innovation and new technology
8
Applied economics
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
7
International journal of services technology and management
7
International productivity monitor
7
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
6
International journal of services and operations management : IJSOM
6
Managing service quality : MSQ ; an international journal
6
Psychology & marketing
6
The TQM journal : the international review of organizational improvement
6
International journal of business excellence
5
Journal of air transport management
5
Journal of hospitality marketing & management
5
Total quality management & business excellence
5
Economics letters
4
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
4
more ...
less ...
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Continuous improvement practice and the stages of service operations competitiveness : a hospital case study
Teixeira, André L.
;
Alliprandini, Dário H.
;
Aparecida …
- In:
International journal of productivity and quality …
37
(
2022
)
1
,
pp. 20-35
Persistent link: https://www.econbiz.de/10013448922
Saved in:
2
Design and validity of a holistic scale for service-quality self-assessments : a case study in service companies
Herrera-de-la-Barrera, Jasmin
;
Narvaez-Zuñiga, Claudio …
- In:
International journal of productivity and quality …
35
(
2022
)
4
,
pp. 494-516
Persistent link: https://www.econbiz.de/10013257181
Saved in:
3
Exploring the applicability of SERVPERF model in Indian two-wheeler industry : a CFA approach
Nasir, Mohd
;
Adil, Mohd
- In:
International journal of productivity and quality …
29
(
2020
)
3
,
pp. 329-354
Persistent link: https://www.econbiz.de/10012200405
Saved in:
4
Differences between Six Sigma applications in manufacturing and the
service
industry
Chiarini, Andrea
- In:
International journal of productivity and quality …
12
(
2013
)
3
,
pp. 345-360
Persistent link: https://www.econbiz.de/10009788049
Saved in:
5
The relationship between quality and productivity : a new perspective
Shahin, Arash
- In:
International journal of productivity and quality …
3
(
2008
)
2
,
pp. 206-222
Persistent link: https://www.econbiz.de/10003667082
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->