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~isPartOf:"International journal of quality & reliability management"
~isPartOf:"Journal of service theory and practice"
~subject:"Franchising"
~subject:"Service quality"
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Franchising
Service quality
Gastronomie
5
Restaurant industry
5
Dienstleistungsqualität
4
Consumer behaviour
3
Konsumentenverhalten
3
Beziehungsmarketing
2
Customer satisfaction
2
Kundenzufriedenheit
2
Leistungsmotivation
2
Relationship marketing
2
Taiwan
2
Work engagement
2
Work motivation
2
Arbeitsleistung
1
Arbeitsmobilität
1
Arbeitszufriedenheit
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Behavior-based control system
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Behavioural intentions
1
COVID-19
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Career development
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Career regret
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China
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Comparison
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Confidence
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Coronavirus
1
Culture
1
Customer loyalty
1
E-commerce
1
E-service quality
1
Electronic Commerce
1
Employability
1
Employee retention
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Erwerbsverlauf
1
Fast Food
1
Fast food
1
Fast-food industry
1
Fast-food restaurants
1
Generation Z
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Etemad-Sajadi, Reza
2
Dhiman, Rahul
1
Ghosh, Pratik
1
Hur, Won-Moo
1
Hwang, Hansol
1
Jhamb, Deepika
1
Rizzuto, Daniela
1
Shin, Yuhyung
1
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International journal of quality & reliability management
Journal of service theory and practice
International journal of hospitality management
122
International journal of contemporary hospitality management
34
Journal of hospitality marketing & management
34
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
23
Journal of retailing and consumer services
12
The Cornell hospitality quarterly
11
Cornell hospitality quarterly : CQ
8
Journal of hospitality and tourism insights
8
Journal of travel and tourism marketing
8
Journal of business research : JBR
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Quality management journal : QMJ
6
Service business
6
Services marketing quarterly
6
The service industries journal
5
Tourism economics : the business and finance of tourism and recreation
5
Tourism management : research, policies, practice
5
Asia Pacific journal of marketing and logistics
4
Cogent business & management
4
Journal of Tourism, Heritage & Services Marketing : JTHSM
4
Managing service quality : MSQ ; an international journal
4
Marketing intelligence & planning
4
The TQM journal : the international review of organizational improvement
4
Applied economics letters
3
International journal of services and operations management
3
International journal of services, economics and management
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of economic behavior & organization : JEBO
3
Journal of revenue and pricing management
3
Management science : journal of the Institute for Operations Research and the Management Sciences
3
The Cornell School of hotel administration handbook of applied hospitality strategy
3
The journal of services marketing
3
Total quality management & business excellence
3
Tourism management perspectives : TMP
3
American economic journal : a journal of the American Economic Association
2
Benchmarking : an international journal ; BIJ
2
Business and Economic Research : BER
2
Discussion paper / Tinbergen Institute
2
Enlightening tourism : ET ; a pathmaking journal
2
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ECONIS (ZBW)
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1
Measuring QSR service quality on behavioral intentions of gen Z customers using QUICKSERV : mediating effect of service value and satisfaction
Ghosh, Pratik
;
Jhamb, Deepika
;
Dhiman, Rahul
- In:
International journal of quality & reliability management
40
(
2023
)
10
,
pp. 2351-2370
Persistent link: https://www.econbiz.de/10014470786
Saved in:
2
How and when does job crafting contribute to franchised restaurant managers' service performance? : the moderation of headquarter control systems
Hur, Won-Moo
;
Shin, Yuhyung
;
Hwang, Hansol
- In:
Journal of service theory and practice
32
(
2022
)
3
,
pp. 378-399
Persistent link: https://www.econbiz.de/10013273024
Saved in:
3
The influence of a virtual agent on web-users' desire to visit the company : the case of restaurant's web site
Etemad-Sajadi, Reza
- In:
International journal of quality & reliability management
31
(
2014
)
4
,
pp. 419-434
Persistent link: https://www.econbiz.de/10010341326
Saved in:
4
The antecedents of consumer satisfaction and loyality in fast food industry : a cross-national comparison between Chinese and Swiss consumers
Etemad-Sajadi, Reza
;
Rizzuto, Daniela
- In:
International journal of quality & reliability management
30
(
2013
)
7
,
pp. 780-798
Persistent link: https://www.econbiz.de/10009788880
Saved in:
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