//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of quality and service sciences"
~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~person:"Raab, Carola"
~subject:"Kundenzufriedenheit"
~subject:"Relationship marketing"
~subject:"Tourism employees"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Zufriedenheit"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Relationship marketing
Tourism employees
Consumer behaviour
3
Customer satisfaction
3
Konsumentenverhalten
3
Beziehungsmarketing
2
Dienstleistungsqualität
2
Service quality
2
Gastronomie
1
Hotel industry
1
Hotellerie
1
Kundenbindungsprogramm
1
Loyalty program
1
Measurement
1
Messung
1
Restaurant industry
1
Robot
1
Roboter
1
Viral marketing
1
Virales Marketing
1
commitment
1
communication
1
customer loyalty
1
customer perception
1
customer roles
1
eWOM
1
electronic word-of-mouth
1
loyalty
1
mandatory customer participation
1
qualitative
1
restaurants
1
reward programs
1
robotics
1
scale development
1
service encounter
1
service quality
1
smart technology
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Raab, Carola
Edvardsson, Bo
3
Kim, Eojina
3
Mathe, Kimberly
3
Mattila, Anna S.
3
Ryu, Kisang
3
Tang, Liang
3
Baker, Melissa A.
2
Brege, Staffan
2
Clemes, Michael D.
2
Dadfar, Hossein
2
Dean, David
2
Han, Heesup
2
Hsu, Cathy H. C.
2
Hsu, Maxwell K.
2
Kim, Kawon Kathy
2
Lee, Jin-soo
2
Lee, Seonjeong
2
Liu, Matthew Tingchi
2
Miao, Li
2
Noone, Breffni M.
2
Scott-Halsell, Sheila
2
So, Kevin Kam Fung
2
Sparks, Beverley
2
Svensson, Göran
2
Wong, IpKin Anthony
2
Abdirad, Maryam
1
Abdul Rahim Zumrah
1
Abdulmajid Mohammed Aldaba
1
Agag, Gomaa
1
Ahasanul Haque
1
Ahmad, Khaliq
1
Ahmed, Selim
1
Ahn, Jiseon
1
Al-Kilani, Mohammad Hani
1
Al-Refai, Abd Al-Aziz Hamed
1
Alexandris, Kostas
1
Ali, Mohamed Ahmed
1
Amorim, Marlene
1
Anand, Byram
1
more ...
less ...
Published in...
All
International journal of quality and service sciences
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
International journal of hospitality management
2
European journal of marketing : EJM
1
International journal of contemporary hospitality management
1
Journal of travel and tourism marketing
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
How to build a better robot... for quick-service restaurants
Zemke, Dina Marie V.
;
Tang, Jason
;
Raab, Carola
;
Kim, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
8
,
pp. 1235-1269
Persistent link: https://www.econbiz.de/10012308069
Saved in:
2
Construction and validation of the customer participation scale
Chen, Sandy C.
;
Raab, Carola
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
2
,
pp. 131-153
Persistent link: https://www.econbiz.de/10011645595
Saved in:
3
Evaluating loyalty constructs among hotel reward program members using eWOM
Berezan, Orie
;
Raab, Carola
;
Tanford, Sarah
;
Kim, Yen-Soon
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
2
,
pp. 198-224
Persistent link: https://www.econbiz.de/10011282979
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->